Support Services Coordinator

2 days ago


Bowling Green, Kentucky, United States Harbor Full time
Job Title: Support Services Specialist

Harbor is seeking a highly skilled and dedicated individual to join our team as a Support Services Specialist. This part-time position, 25 hours per week, requires a high school diploma or equivalent and two years of closely related office experience. Previous experience in data entry and excellent customer service skills are essential.

Key Responsibilities:
  • Answer all calls in a professional and courteous manner, transferring calls to voice mail or taking accurate written messages.
  • Manage client appointments, including new and follow-up appointments, cancellations, and rescheduling.
  • Ensure clients are announced to the appropriate staff person.
  • Schedule ongoing appointments for other Harbor locations.
  • Collect payments from clients and reconcile cash boxes.
  • Perform opening and closing duties as assigned.
About Harbor:

As a leading provider of mental health and substance use treatment, Harbor has been serving the community for over 100 years. Our team of 350+ clinical staff serves over 24,000 clients across multiple locations and in the community each year. We offer a range of services, including counseling, pharmacological management, primary care, and more.

Why Work for Harbor?

At Harbor, you'll have the opportunity to make a positive impact in your community while working with a motivated and dedicated team. Some benefits of working with Harbor include medical, dental, and vision coverage, a retirement plan with company match, and generous paid time off and sick time. You'll also have access to tuition and professional license reimbursement programs, clinical supervision hours, and employee referral bonuses.


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