Night Audit Supervisor
7 days ago
We are seeking a highly motivated and detail-oriented Front Desk Night Auditor to join our team at Great American Dining. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our front desk and night audit processes.
Key Responsibilities:- Front Desk Operations: Manage the front desk area, including checking in and out patrons, handling guest inquiries, and making reservations.
- Night Audit: Conduct thorough audits of previous day's work, including posting charges to accounts, running night audit backup, and rolling the date.
- Customer Service: Provide exceptional customer service to guests, responding to their needs and concerns in a professional and courteous manner.
- Cash Handling: Handle cash and credit transactions accurately and efficiently, balancing and dropping receipts according to accounting specifications.
- Reporting and Record-Keeping: Complete designated cashier and closing reports in the computer system, ensuring accuracy and attention to detail.
- Highly Motivated Individual: Strong leadership skills, excellent time management skills, and a self-motivated and results-oriented approach.
- Excellent Communication Skills: Clear, concise written and verbal communication skills, with the ability to communicate effectively with guests and staff.
- Previous Hotel Experience: Previous hotel front desk experience preferred, with a strong understanding of hotel operations and procedures.
- Team Player: Ability to work well under pressure, maintain a professional attitude, and contribute to a positive and productive team environment.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career advancement and professional growth within the company.
- Supportive Team Environment: A supportive and collaborative team environment, with a focus on employee satisfaction and well-being.
AAP/EEO Statement: It is the policy of Great American Dining to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
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