Spa Services Associate
2 weeks ago
The Spa Services Associate plays a vital role in providing a welcoming atmosphere for guests at the spa. This position involves greeting and guiding visitors with warmth and professionalism.
Responsibilities include maintaining the cleanliness of the spa and salon areas, ensuring that all necessary amenities, linens, and supplies are adequately stocked for daily operations. Candidates should be capable of lifting up to 25 pounds. While prior experience in a spa or club setting is advantageous, it is not mandatory. Flexibility to work on weekends and holidays is essential.
Qualifications:
- A high school diploma or equivalent is required.
- Previous experience in customer service or hospitality is preferred.
- Familiarity with proper cleaning protocols and safe handling of cleaning materials.
- Strong communication and interpersonal skills.
- Attention to detail and the ability to multitask efficiently.
- A positive attitude and commitment to delivering outstanding customer service.
- Basic knowledge of inventory management and reporting processes.
- Ability to work collaboratively in a team setting and follow management directives.
Responsibilities:
- Greet and assist guests in a friendly and professional manner.
- Regularly monitor and clean various areas of the spa in accordance with established guidelines.
- Maintain an inventory of spa products and ensure compliance with food safety standards.
- Address guest inquiries and concerns with professionalism and promptness.
- Work alongside the Spa Manager to manage linen inventory and maintenance requirements.
- Ensure that the facility remains secure and accessible only to authorized guests.
- Contribute to a clean, organized, and safe spa environment.
- Complete tasks assigned by the Spa Manager during shifts.
- Adhere to productivity and cleanliness standards, implementing corrective actions as necessary.
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