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Luxury Spa Front Desk Associate

2 months ago

West Palm Beach, Florida, United States Amrit Ocean Resort & Residences Full time
About the Role

The Spa Receptionist is a key member of our team at Amrit Ocean Resort & Residences, responsible for delivering exceptional guest experiences and ensuring seamless operations in our luxurious spa facilities.

Key Responsibilities
  • Guest Services: Greet and welcome guests, provide information and assistance, and ensure a smooth and enjoyable experience.
  • Front Desk Operations: Manage the front desk, handle guest inquiries, and maintain accurate records.
  • Administrative Support: Provide administrative assistance, including typing, filing, and data entry.
  • Communication: Communicate effectively with guests, colleagues, and management, both verbally and in writing.
  • Team Collaboration: Work collaboratively with the spa team to ensure excellent service and high standards of cleanliness and organization.
Requirements
  • Education: High School diploma or equivalent.
  • Experience: Previous experience in a reception or administrative role, preferably in a hospitality or wellness setting.
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and proficiency in Microsoft Office applications.
  • Personal Qualities: Friendly, approachable, and detail-oriented, with a passion for delivering exceptional guest experiences.