Transportation Operations Coordinator
2 weeks ago
Immediate Opening - Transportation Operations Coordinator
Transdev Services, Inc. is in search of a Transportation Operations Coordinator to manage its transportation services effectively. The Transportation Operations Coordinator plays a crucial role in facilitating bus trip requests through the electronic systems, phone calls, and emails. This position also involves planning routes, allocating Driver assignments, and communicating trip specifics to Drivers.
Join the leading private-sector operator of public transportation in North America, dedicated to the well-being of its employees, passengers, and the communities it serves.
Why Choose Us?
- $22.87 per hour
- Full-time position with year-round employment
- Comprehensive Medical, Dental, and Vision benefits
- Short/long-term disability and life insurance options
- Paid holidays
- Generous paid time off
- 401(K) plan with company matching
- Employee assistance programs
- Opportunities for career advancement
- Processes bus trip requests via the school district's electronic platform, email, and phone.
- Inputs bus trips into the company’s scheduling system.
- Utilizes the electronic portal for data entry.
- Plans routes, assigns Driver coverage, and relays trip information to Drivers.
- Communicates bus trip details to Dispatchers.
- Coordinates Dispatcher coverage for weekend charters and special events.
- Provides backup support for Dispatchers as needed.
- Assigns after-school transportation services when required.
- Generates reports related to bus trips as necessary.
- Handles payroll tasks associated with charter and field trips.
- Performs various administrative duties, including correspondence, report generation, and document management.
- Promotes adherence to company policies and the Driver's Collective Bargaining Agreement.
- Undertakes additional tasks as assigned.
- High school diploma or GED equivalent.
- Minimum of three (3) years in office coordination or transportation operations.
- Experience in dispatching is preferred.
- Dispatching experience is advantageous.
- Exceptional customer service abilities.
- Capability to manage multiple tasks simultaneously.
- Proficient in computer usage.
- Familiarity with Microsoft Office Suite, including Word, Excel, and Outlook.
- Strong communication skills, both written and verbal, with professional telephone etiquette.
- Highly organized with the ability to work independently.
- Team-oriented mindset while also capable of working autonomously.
- Flexibility to work non-traditional hours, including early mornings, evenings, and weekends.
- Must undergo drug testing and background checks.
The physical requirements outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to work flexible shifts as necessary.
- Work is primarily conducted indoors in a climate-controlled environment.
- Tasks are performed in an office setting equipped with a computer and telephone.
- Position involves prolonged periods of sitting, typing, or viewing a computer screen.
About Transdev:
Transdev, headquartered near Chicago, is the largest private-sector operator of diverse transit modes in North America, including bus, rail, streetcar, paratransit, and shuttle services. Committed to being a reliable partner for cities and transit authorities, Transdev emphasizes quality service and innovation in mobility. Its parent company, Transdev Group, operates globally in 17 countries, providing passengers with the freedom to connect with their communities.
The information provided here is intended to describe the general nature and level of work performed by individuals in this role. It is not an exhaustive list of all responsibilities, duties, and skills required.
Transdev is an Equal Employment Opportunity (EEO) employer, welcoming all qualified applicants. Fair and impartial consideration will be given without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or any other legally protected status.
EEO is the Law Poster:
Drug-free workplace
Applicants must be eligible to work in the US without restrictions for any employer at any time and must be able to pass a drug screen and background check.
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