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Digital Account Manager

2 months ago

Bentonville, Arkansas, United States Sam's Club Full time
About the Role

We are seeking a highly skilled and experienced Digital Account Manager to join our team at Sam's Club. As a Digital Account Manager, you will be responsible for managing and growing advertising partnerships with our suppliers.

Key Responsibilities
  • Manage supplier's campaign strategies, executions, and investments.
  • Drive the end-to-end creative process between the supplier and our creative team.
  • Manage agency proposal templates and tagging.
  • Partner closely with campaign management on campaign activation, trafficking & optimizations.
  • Maintain relationships, manage day-to-day business with clients, and identify growth opportunities to drive incremental revenue.
  • Provide frequent communication and updates with clients and internal stakeholders regarding campaigns.
  • Work closely with Measurement & Analytics to ensure reporting accuracy.
  • Support monthly campaign billing, ensuring accuracy and delivery.
  • Work cross-functionally within our team and with Sams Club merchandising to drive strong results for suppliers.
  • Collaborate on Quarterly Business Reviews and Joint Business Partnerships.
  • Lead campaign kick-offs and performance discussions with clients.
Requirements
  • 2+ years in digital account management required.
  • Four-year college degree preferred.
  • Ability to lead day-to-day relationships and work with management and multifunctional teams to respond to supplier needs.
  • Excellent follow-through and no hesitation in ensuring accountability across teams.
  • Meticulously detail-oriented project management to ensure we increase the strength of our relationships with suppliers and their investment in our advertising.
  • Familiarity with analytics, advertising data/tech, and DMP technologies, paired with strong problem-solving and analytical and quantitative skills.
  • Resourceful in maneuvering through a large company while working in a nimble and fast-paced environment - ability to adapt and thrive in any business situation.
  • Willingness and desire to be a key individual contributor and strong team player.
  • Strong written and verbal communication skills, presentation skills along with cross-company and partner collaboration skills.
  • Capability to work proactively under pressure and handling multiple ad hoc requests.
  • High level of comfort escalating and presenting key issues to management.
  • Tactical and strategic thinker to help influence suppliers' investment in our advertising.
What We Offer

We offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Our benefits include:

  • Health benefits include medical, vision, and dental coverage.
  • Financial benefits include 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Location

This role is based in Bentonville, AR, with opportunities to work remotely.