Benefits Coordinator
1 month ago
The Plexus Groupe is seeking a highly skilled Benefits Coordinator to join our team in Deer Park, IL. As a key member of our client services team, you will be responsible for providing exceptional support to our clients, including responding to inquiries, resolving claims issues, and coordinating with medical and ancillary carriers.
Key Responsibilities
- Respond to client inquiries and requests in a timely and professional manner.
- Resolve claims issues and coordinate with carriers to ensure timely resolution.
- Market cases for existing business renewals and new business, including gathering census and experience information, plan designs, rates, and previous carrier information.
- Review marketing options from carriers and provide plan options based on client needs via a proposal spreadsheet.
- Work with carriers to ensure timely processing of case submissions and receipt of ID cards by clients.
- Support client managers with enrollment materials, information, and presentations for meetings with clients.
- Provide backup support to client managers and take calls when other team members are unavailable.
- Proof proposals and benefit summaries for other team members.
- Attend client meetings as necessary.
Requirements
- Bachelor's degree and at least 2 years of benefits experience.
- Working knowledge of insurance products and usage.
- Intermediate knowledge of computer and word processing programs such as Microsoft Office.
- Ability to set priorities and prioritize as required to manage workflow.
- Ability to work independently with little supervision and as part of a team.
- Ability to work well under stress and take direction from multiple authority figures.
The Plexus Groupe is a premier insurance brokerage and risk management consulting company with offices in Chicago, Dallas, and Oklahoma City. We offer our clients innovative insurance strategy and powerful professional resources to protect, preserve, and grow. We are an equal opportunity employer.
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