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Customer Service Representative

2 months ago

Santa Monica, California, United States SP Plus Corporation Full time
About the Role

At SP Plus Corporation, we are driven by our commitment to making every moment matter for our customers. As a Cashier, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our parking facilities.



Key Responsibilities

Some of your key responsibilities will include:


  • Providing exceptional customer service and ensuring that every interaction with our customers is positive and memorable.
  • Managing cash transactions and maintaining the security of cash and other valuables.
  • Operating a cash register and accurately processing customer payments.
  • Assisting customers with directions and providing information about our facilities and services.
  • Resolving customer complaints in a timely and professional manner.
  • Maintaining a clean and safe environment and adhering to all health and safety protocols.


Requirements

To be successful in this role, you will need:


  • Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
  • Basic math skills to accurately process transactions and manage cash.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Physical stamina to stand for long periods and lift light objects.


What We Offer

As a valued member of our team, you will enjoy:


  • A competitive hourly rate of $17.50 per hour.
  • A comprehensive benefits package including medical, dental, and vision insurance.
  • Opportunities for career growth and professional development through our internal training program.
  • A dynamic and supportive work environment with a team of talented and dedicated professionals.


Equal Opportunities Employer

SP Plus Corporation is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all qualified candidates and are proud to be an employer of choice for people from diverse backgrounds.