Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Manage large volumes of customer inquiries and resolve issues in a timely and professional manner
- Generate sales leads and identify opportunities to upsell and cross-sell products and services
- Build and maintain strong relationships with customers through effective communication and problem-solving skills
- Meet or exceed sales targets and customer satisfaction goals
- Collaborate with internal teams to ensure seamless customer experience
Requirements and Skills:
- Proven experience in customer service or sales support
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficiency in MS Office Suite, particularly MS Excel
What We Offer:
- Competitive hourly rate: $17.50 - $19.00
- Full-time schedule: Monday - Friday, 9:00am - 5:30pm
- Benefits package, including 401(k) matching, dental insurance, and paid time off
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