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Customer Care Representative

2 months ago


Nashville, Tennessee, United States Acima Digital, LLC Full time

Job Overview

Position: Customer Service Associate

Category: Retail Operations

Job ID: 330173

Company: Acima Digital, LLC

About Us: At Acima Digital, LLC, we are dedicated to transforming aspirations into reality for both our clients and our team members. Our philosophy is to embrace the present moment, as it lays the foundation for a prosperous future. We invite you to be part of our journey.

Role Summary: As a Customer Service Associate, you will join a vibrant team of passionate individuals who prioritize customer satisfaction. With a growing network of locations across the nation, we take pride in being a dynamic segment of the retail industry.

Benefits and Opportunities:

  • Comprehensive benefits package including health insurance and a 401(k) plan.
  • Generous paid time off to support work-life balance.
  • Internal growth opportunities to help you achieve your career goals.

Key Responsibilities:

  • Engage with customers to understand their needs and provide effective solutions.
  • Maintain a positive and professional demeanor while assisting clients.
  • Collaborate with team members to enhance the overall customer experience.

Qualifications:

  • Prior experience in sales or customer service is preferred.
  • A minimum of a high school diploma or equivalent is required.
  • Must be at least 18 years old.
  • A valid state driver's license and a clean driving record are necessary.

Compensation: Starting pay is $14.50 per hour, with opportunities for monthly bonuses based on performance.

This summary provides an overview of the role. For a detailed job description, including essential functions, please refer to the appropriate resources.