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Front Desk Associate

2 months ago

Highland, New York, United States Taconic Rehabilitation and Nursing Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Taconic Rehabilitation and Nursing. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk.

Key Responsibilities
  • Greeting and Assisting Residents and Visitors: Greet residents, family members, and vendors as they enter the facility, and provide assistance as needed.
  • Phone and Mail Management: Answer and transfer phone calls to employees, sort and deliver mail to employees, and maintain a professional and organized front desk area.
  • Facility Activities: Assist with facility activities, such as scheduling appointments and coordinating events.
  • Other Duties: Perform other duties as assigned by management, including administrative tasks and special projects.
Requirements
  • Age and Experience: Must be at least 18 years old and have prior experience in a customer-facing role.
  • Skills and Qualities: Must possess a positive attitude, be adaptable, energetic, and outgoing, with strong interpersonal and communication skills.
  • Availability: Must be able to work varying shifts, including holidays, weekends, and evenings, and be flexible and punctual.
  • Customer Service: Must have strong customer service skills and be able to provide compassionate care to residents and their families.