Corrugated Packaging Solutions Expert
1 week ago
At Jobot, we're seeking a dynamic and passionate Customer Service Representative to join our thriving Engineering team. As the primary point of contact for clients, you will be responsible for managing orders, providing quotes, and addressing any issues or concerns related to corrugate in the engineering industry.
Responsibilities- Order Management: Process customer orders in a timely and efficient manner, ensuring seamless delivery of products and services.
- Quote Generation: Provide accurate and competitive quotes to clients, leveraging your expertise in corrugate to meet their requirements.
- Customer Support: Handle customer complaints and issues, offering swift and effective solutions to maintain customer satisfaction.
- Collaboration: Work closely with the engineering and sales teams to ensure that customer requirements are met and expectations exceeded.
This role requires a deep understanding of corrugate and its applications in the engineering industry. If you have a knack for problem-solving and maintaining customer relationships, we'd like to meet you.
Qualifications- A minimum of 5 years of experience in a customer service role, preferably within the engineering industry.
- Proven experience working with corrugate, orders, and quotes.
- Strong problem-solving skills and the ability to handle difficult situations with tact and diplomacy.
- Excellent communication skills, both written and verbal.
The estimated salary for this position is $65,000 - $82,000 per year. We offer a great culture, competitive pay, opportunity for growth, and a chance to work in a fast-paced environment where your contributions directly impact our company's success.
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