Packaging Support Specialist
1 week ago
About the Position
We are a Jobot client seeking a Customer Service Representative with expertise in corrugate and its applications in the engineering industry. This role offers a unique opportunity to contribute to the success of our company and advance your career. As the primary point of contact for clients, you will be responsible for managing orders, providing quotes, and addressing any issues or concerns.
**Responsibilities:**
• Process customer orders efficiently and accurately.
• Provide competitive quotes and maintain up-to-date records.
• Develop and maintain comprehensive product knowledge to offer expert advice and recommendations.
• Collaborate with engineering and sales teams to ensure customer satisfaction.
• Monitor industry trends and competitor activities for improvement opportunities.
**Requirements:**
5+ years of experience in a customer service role, preferably in the engineering industry.
Proven experience working with corrugate, orders, and quotes.
Strong problem-solving skills and ability to handle difficult situations.
Excellent communication skills, both written and verbal.
A bachelor's degree in Engineering or a related field is a plus.
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