Warehouse Solutions Engineer
4 days ago
About Our Company
Bastian Solutions is a leading provider of automated material handling and robotics system integration services. We specialize in consulting, system design, project management, maintenance, and installation, while sourcing the best equipment and automation technology to meet our customers' needs.
Our team takes pride in providing exceptional service and flexibility to our customers, and we're committed to helping them achieve their goals through innovative solutions.
Job Description:
We are seeking a skilled Warehouse Solutions Engineer to join our team at Bastian Solutions. In this role, you will work with our sales teams to design and implement automated material handling systems using the latest technologies.
Your primary focus will be on software development, working closely with our consulting, controls, robotics, and other teams to define scope and requirements for delivering optimal solutions to our clients. With a strong emphasis on customer satisfaction, you will lead requirements gathering and scope definition efforts during the sales process, ensuring that our customers receive tailored solutions that meet their needs.
Responsibilities:
- Develop a deep understanding of Bastian's Exacta software
- Serve as the software subject matter expert, supporting our consulting and sales teams in defining software scope and requirements, providing design feedback
- Lead requirements gathering and scope definition efforts with our customers during the sales process
- Create software-specific proposal and presentation content in support of the overall solution proposal
- Support sales presentations on our solutions, highlighting the role of Bastian's Exacta software in the customers' operations
- Collaborate with our Software Delivery team to communicate requirements and develop cost estimates in support of the overall solution proposal
- Provide exceptional customer service by engaging with our customers long-term as their business needs evolve
- Assist our Software Operations team as needed, supporting testing and go-live efforts
Requirements:
- A minimum of 5 years of experience in technical sales, preferably in the logistics or material handling industry
- A Bachelor's degree in Engineering (Mechanical or Industrial) or a related technical/supply chain field; an MBA is desirable
- A strong technical mindset with a desire to learn, ask questions, and seek answers
- Excellent communication and presentation skills, including proficiency in MS Office applications
- Familiarity with material handling equipment and automation is preferred
- Experience with warehouse software applications is required
- Prior experience leading or supporting technical sales is highly valued
Benefits and Compensation:
- A competitive salary range of $120,000 - $160,000 per year, based on experience
- A comprehensive benefits package, including health, dental, and vision insurance, 401(k) retirement plan, and tuition reimbursement
- A flexible work schedule and opportunities for professional growth and development
- The chance to work with a dynamic team of professionals who share your passion for logistics and technology
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