Customer Service Account Liaison

3 weeks ago


Pittsburgh, Pennsylvania, United States Zoll Medical Full time

About the Role:

Zoll Medical is seeking a highly skilled Account Coordinator to support our customer support team in Pittsburgh, PA.

Key Responsibilities:

  • Provide internal support for Field Sales with delivery of the LifeVest product throughout the country.
  • Meet service metrics including productivity, exceptions, timelines, quality, and field inventory levels, call quality, and phone availability.
  • Coordinate patient appointments with PSR contractors including fittings, follow-up visits, and in-services.
  • Manage field inventory levels, dispersing equipment as needed, determining shipping methods based on cost versus need.
  • Negotiate fees for services with PSR contractors ensuring the company is paying appropriate expenses.
  • Act as a liaison between internal and external customers.
  • Provide quality and timely customer support for product installations and post-installation inquiries.
  • Assist in obtaining necessary documentation and patient records.
  • Solicit and act on Field Sales feedback.
  • Support company and department change initiatives.

Requirements:

  • Associate's Degree or equivalent required.
  • Related experience and/or training preferred.

About Zoll Medical:

We offer a competitive salary range of $20-$22 per hour, depending on experience. As an Account Coordinator, you will play a critical role in supporting our sales team and delivering exceptional customer experiences.



  • Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Estimated Salary: $40,000 - $60,000 per yearAbout the RoleWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients while maintaining a professional and positive attitude.Key...


  • Pittsburgh, Pennsylvania, United States Anthony Cecchini - State Farm Agent Full time

    Job SummaryWe are looking for a skilled State Farm Account Liaison to connect with clients, understand their insurance needs, and provide personalized solutions. This role requires excellent communication and relationship-building skills, as well as a passion for delivering exceptional customer service.Main Responsibilities:Act as a liaison between clients...


  • Pittsburgh, Pennsylvania, United States Fairfield Pittsburgh Airport Full time

    Job Summary: We are seeking a highly motivated and experienced Front Desk Agent to join our team at Fairfield Pittsburgh Airport. Key Responsibilities: Registering guests and processing room assignmentsMaking and modifying reservationsProviding information on hotel services, facilities, and local attractionsHandling guest inquiries and resolving issues in a...


  • Pittsburgh, Pennsylvania, United States Peter M Habib & Associates Inc Full time

    Job OverviewPeter M Habib & Associates Inc is seeking a highly skilled Senior Staff Accountant to join their team in Pittsburgh, PA. As a full-time Senior Staff Accountant, you will have the opportunity to gain extensive experience in business, accounting, and financial management.Key ResponsibilitiesPrepare quarterly and year-end financial reports for...


  • Pittsburgh, Pennsylvania, United States Renewal Full time

    Job Title: LPN-Engagement Center Liaison SpecialistAbout the Role:We are seeking a highly skilled and compassionate LPN to join our Engagement Center team as a Liaison Specialist. In this critical role, you will be responsible for providing initial interviews and assessments to individuals seeking services through our center. Your expertise in medical...

  • Healthcare Liaison

    2 days ago


    Pittsburgh, Pennsylvania, United States AmeriHealth Caritas Full time

    AmeriHealth Caritas is seeking a skilled Healthcare Liaison to join our Long Term Services and Support (LTSS) team. This role will assist participants who qualify for Medicaid in obtaining the long term services and support they need as required by the Community Health Choices (CHC) agreement.The successful candidate will have 3+ years of social service or...


  • Pittsburgh, Pennsylvania, United States Randstad Full time

    We are seeking a highly motivated and detail-oriented Customer Support Coordinator to provide vital internal support for our Field Sales team. This role involves managing a selection of contractors, ensuring timely customer support, and maintaining quality standards.**Responsibilities:Provide internal support for Field Sales of productMeet all agreed-upon...


  • Pittsburgh, Pennsylvania, United States Levin Furniture Full time

    Job DescriptionAs a Full-Time Office Associate, you will be responsible for performing all customer service and clerical support duties. This includes answering phones, managing counter inquiries, processing payments, and solving customer complaints/questions. You will also ensure productive and accurate processing of customer transactions and maintenance of...


  • Pittsburgh, Pennsylvania, United States PITT OHIO Full time

    OverviewPITT OHIO is a leading transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services. We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Eastern Time, Monday through Friday.We offer a competitive salary of approximately $45,000 per year, hospital/medical insurance with no...


  • Pittsburgh, Pennsylvania, United States Dollar Bank, FSB Full time

    About the RoleDollar Bank, FSB is seeking a highly skilled Customer Service Representative to join our team. This role involves handling customer phone inquiries regarding ATM, debit, and credit card transactions. You will provide exceptional service, document disputes, and assist customers with various issues.Key ResponsibilitiesHandle customer phone...


  • Pittsburgh, Pennsylvania, United States Taymax Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at the Taymax Group. As a key member of our front desk staff, you will be responsible for providing exceptional service to our members, prospective members, and guests.The ideal candidate will have a strong background in customer service,...

  • Account Coordinator

    7 days ago


    Pittsburgh, Pennsylvania, United States Zoll Medical Full time

    Job OverviewZoll Medical, a leading medical device company, is seeking highly skilled Account Coordinators to join its customer support team.Salary: $22.50 per hour (DOE)Job ResponsibilitiesProvide internal support for Field Sales by coordinating the delivery of the LifeVest product nationwide.Ensure timely and efficient coordination of patient appointments...


  • Pittsburgh, Pennsylvania, United States Dynamic Workforce Solutions Full time

    About the RoleWe are seeking a highly skilled CSR Outreach and Eligibility Liaison to join our Community Engagement Team (CET) in Pittsburgh. This is an excellent opportunity for individuals with a strong passion for case management and workforce development.Job SummaryThe CSR Outreach and Eligibility Liaison will play a pivotal role in supporting our...


  • Pittsburgh, Pennsylvania, United States Dollar Bank, FSB Full time

    About Dollar BankDollar Bank is a community-oriented and customer-focused financial institution that prioritizes contributing to the growth and well-being of local neighborhoods. Our mission emphasizes providing exceptional customer experiences through engaging interactions and thoughtful service.Job OverviewAs a Teller at Dollar Bank, you will be part of a...


  • Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Job DescriptionAt Laurel Linen Service, Inc., we are looking for a reliable and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring timely and efficient delivery of our linen...


  • Pittsburgh, Pennsylvania, United States LogiX-Guru Full time

    LogiX-Guru is Hiring a Customer Service Expert in BankingThis is a unique opportunity to join our team as a customer service expert in banking.You will be working with a major banking client located in Pittsburgh, PA. This is a 4-month contract to hire position with the possibility of extension.The ideal candidate will have at least 3 years of experience in...


  • Pittsburgh, Pennsylvania, United States TEKsystems Full time

    Job OverviewWe're seeking a skilled Support Specialist to join our team. As a key member, you'll be responsible for delivering exceptional customer service and support.About the Role:This is a fantastic opportunity to work with a talented team and contribute to the success of our organization.Key Responsibilities:Provide top-notch customer service and...


  • Pittsburgh, Pennsylvania, United States Ecolab Full time

    Job Overview: We are seeking an experienced Account Manager to join our team in Pittsburgh, PA. As a key member of our sales and service team, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and delivering exceptional customer service.


  • Pittsburgh, Pennsylvania, United States Logix Guru Full time

    Logix Guru is seeking a skilled Customer Service Representative to join our team in Pittsburgh, PA.We offer a competitive salary of $45,000 - $55,000 per year, depending on experience.About the Role:This is a 4-month contract-to-hire position responsible for handling high volumes of inbound calls. As a primary contact center representative, you will identify...


  • Pittsburgh, Pennsylvania, United States Allegheny Health Network Full time

    The Allegheny Health Network's Psychiatry & Behavioral Health Institute is a leader in delivering innovative behavioral health services. We are seeking a highly skilled Consultation-Liaison Psychiatrist to join our team and contribute to the development of evidence-based treatments and measurement-based care approaches.About the PositionThis full-time role...