In-Plant Solutions Expert

1 week ago


Davidson, North Carolina, United States MSC Full time

The In-Plant Solutions Expert plays a vital role in driving long-term customer satisfaction at large strategic accounts. Located on-site, this associate supports the customer facility by providing exceptional service and managing MSC ControlPoint Solutions.

Responsibilities include assisting customers with procurement, order placement, and quoting, as well as sourcing and identifying cost savings opportunities. The ideal candidate will possess excellent problem-solving skills, customer service, and sales abilities.

This position requires collaboration with the Category Team to determine optimal sourcing strategies for key customer projects. Participation in customer plant meetings, strategic initiative projects, and Lean/Six Sigma events is also essential.

The In-Plant Solutions Expert will work closely with vendors to locate sources for products, produce quotes, expedite orders, and arrange product training. Strong communication skills are necessary to foster a positive working relationship with customers and vendors alike.

A valid driver's license and ability to travel up to 10% of the time may be required. Compensation starts at $44,870 - $64,100 annually, depending on experience.



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