Telecom Support Representative
3 days ago
ImOn Communications is seeking a skilled Customer Relationship Advocate to join our team. As a leading provider of high-speed Internet, cable TV, and phone services in Eastern Iowa, we offer a dynamic workplace that values relationships with colleagues, customers, and our community.
In this role, you will provide technical support to current and potential customers through our customer care contact center. You will be responsible for resolving general service inquiries, account changes, billing information, and technical issues in a timely and efficient manner.
Essential Skills:
- Strong communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Proficient PC skills, including electronic mail, record keeping, and database management.
- Excellent problem-solving skills, with the ability to analyze and resolve complex issues.
Compensation Package:
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Additionally, you will receive a comprehensive benefits package, including health insurance, dental insurance, vision insurance, and life/disability insurance.
About Us:
ImOn Communications is a leading provider of high-speed Internet, cable TV, and phone services in Eastern Iowa. We are committed to delivering exceptional customer experiences and building long-lasting relationships with our customers and communities.
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