Savannah Technical Support Representative

5 days ago


Savannah, Georgia, United States Mass Markets Full time
Job Title: Savannah Technical Support Representative

Job Summary:

We are seeking a highly motivated and customer-focused Savannah Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients. You will be the primary point of contact for customers, handling inbound and outbound calls, emails, and chats to resolve technical issues and provide product information.

Key Responsibilities:

  • Provide technical support and customer service to clients via phone, email, and chat
  • Resolve technical issues and provide product information to customers
  • Work collaboratively with internal teams to resolve complex technical issues
  • Meet or exceed customer satisfaction targets
  • Stay up-to-date with product knowledge and technical skills

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of computer hardware and software
  • Ability to learn and adapt to new technologies

What We Offer:

  • Competitive hourly rate
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual who is passionate about providing exceptional technical support and customer service, we encourage you to apply for this exciting opportunity.



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