Savannah Customer Service Representative

6 days ago


Savannah, Georgia, United States MCI Careers Full time
Job Title: Savannah Customer Service Representative

We are seeking a highly motivated and customer-focused Savannah Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Job Summary:

The Savannah Customer Service Representative will be responsible for handling inbound customer inquiries, resolving customer issues, and providing product information to customers. You will work closely with our sales and technical teams to ensure that customers receive the best possible service and support.

Key Responsibilities:
  • Handle inbound customer inquiries via phone, email, and chat
  • Resolve customer issues in a timely and professional manner
  • Provide product information and answer customer questions
  • Work closely with sales and technical teams to ensure customer satisfaction
  • Meet or exceed customer satisfaction targets
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of Microsoft Office
What We Offer:
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Flexible scheduling and work-life balance
  • Comprehensive training and development programs
  • A dynamic and supportive work environment
How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.



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