Account Executive

6 days ago

Seattle, Washington, United States Alera Group Full time
Account Executive Job Description

We are seeking an experienced Account Executive to join our team at Alera Group. The successful candidate will be responsible for managing key accounts in the Care Industry, collaborating with producers where needed, and serving as a key resource within a group of account management staff.

Key Responsibilities:
  • Manage key accounts in the Care Industry, including construction, senior living, and transportation
  • Collaborate with producers to ensure client deliverables are consistent with service standards and proper procedures
  • Participate in staff hiring and separation decisions and advance the training of new team members
  • Approve time-off requests and timesheets for staff, as applicable
  • Routinely visit with clients and function as the primary contact for coverage consultation and service issues
  • Manage the renewal process, including holding internal and external pre-renewal strategy meetings, making decisions with clients on coverage limits and other insurance matters, directing the marketing process, and overseeing the renewal proposal
  • Establish, implement, and manage written service timelines and service calendars, ensuring commitments are adhered to, that are in line with client expectations
  • Participate in client meetings to support retention and sales efforts as requested by producer
  • Advise clients regarding coverage and risk exposures, reviewing contracts and policies, negotiating with carriers to minimize gaps and omissions
  • Audit sales executives' books, reviewing for potential gaps in coverage or coverages yet to offer, and ensure these gaps are addressed
  • Attend claims reviews, ensuring claims issues are addressed and resolved
Requirements:
  • Minimum 5 years experience in a senior commercial account management role (typically 10+ years total insurance experience)
  • Frequent travel to client sites, occasional travel to branch office locations, seminars, training, and conferences
  • Full proficiency in MS Office: Word, Excel, Outlook
  • Agency management systems expertise (AMS Sagitta preferred)

Alera Group is an equal opportunity employer and welcomes applications from diverse candidates. If you're a California resident, please read the California Consumer Privacy Act prior to applying.

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