Customer Feedback Program Administrator

3 weeks ago

Saint Paul, Minnesota, United States Volt Company Defunct Full time
Job Title: Customer Feedback Program Administrator

We are seeking a highly skilled Customer Feedback Program Administrator to join our team at Volt Company Defunct. As a Customer Feedback Program Administrator, you will play a critical role in enhancing overall dealer sales and service operations processes to improve dealership performance and raise dealers who are performing at sub-standard levels through process and product initiatives.

Key Responsibilities:
  • Work with management to develop and implement standards and procedures to enhance overall dealer sales and service operations processes.
  • Develop tracking tools to gauge process improvement and internal department/division and dealer/regional standing versus objective.
  • Support the Sr. Manager, Retail & Customer Feedback, as a SME for the Retail Experience Survey Interference Program and the unusual activity report.
  • Investigate, discuss, and document discussions surrounding survey interference and unusual activity.
  • Act as clearinghouse for many processes, region lists, and signed forms.
  • Support management with the retail-facing customer feedback programs including collaborating and training field representatives in specific areas of the Retail Experience Survey Program.
  • Support management to report on the Retail Experience Survey Interference Program.
  • Responsible for contact report documentation, maintaining support documentation, and improving the current process of programs.
  • Follow process steps for the survey interference program and enhance unusual activity report understanding with field representatives.
  • Leverage AdobeSign for Dealer interference strike letters.
Requirements:
  • Three years of experience in a similar field preferred.
  • Prior experience at an automotive dealership and/or OEM is preferred.
  • Experience in customer service and process improvement preferred.
  • Knowledge of automotive dealer terminology helpful (e.g., ROs, RDRs, Customer Pay, Warranty, DMS).
  • Completed Bachelors degree.
What We Offer:
  • Competitive pay rate: $25-32/hr.
  • Benefits package including health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law).
  • Employee Assistance Program (EAP).
Equal Opportunity Employer:

Volt Company Defunct is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

  • Administrative Specialist

    3 weeks ago

    Saint Paul, Minnesota, United States University of Minnesota Full time

    Job Title: Administrative SpecialistWe are seeking an experienced Administrative Specialist to join our team at the University of Minnesota. This is a unique opportunity to work in a dynamic and collaborative environment, supporting the Community Outreach and Engagement Division.Job Summary:The Administrative Specialist will provide administrative support to...

  • Administrative Assistant

    1 day ago

    Saint Paul, Minnesota, United States Midwest Motor Express Full time

    Join Midwest Motor Express as an Administrative Assistant and be part of a team that makes history. Our Customer Service Clerks/Office Administrative Assistants are pivotal to our operations. We are seeking a highly skilled and motivated individual to assist our Terminal with Appointments and perform other work-related duties as assigned. As an...

  • Planning Program Manager

    2 weeks ago

    Saint Paul, Minnesota, United States Minnesota Careers Full time

    Job SummaryThis is a unique opportunity to join the Minnesota Management and Budget team as a Planning Program Manager. We are seeking a highly skilled and experienced professional to lead our long-range planning efforts and oversee interagency planning initiatives.ResponsibilitiesLead statewide long-range planning efforts, including multiple and concurrent...

  • Planning Program Manager

    2 weeks ago

    Saint Paul, Minnesota, United States Minnesota Careers Full time

    Job SummaryThis is a unique opportunity to join the Minnesota Management and Budget team as a Planning Program Manager. We are seeking a highly skilled and experienced professional to lead our long-range planning efforts and oversee interagency planning initiatives.ResponsibilitiesLead statewide long-range planning efforts, including multiple and concurrent...

  • Administrative Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States State of Minnesota Full time

    Job Title: Senior Administrative SpecialistWe are seeking a highly skilled and detail-oriented Senior Administrative Specialist to join our team at the State of Minnesota. This role will provide advanced administrative support to various program areas in the Health Regulation Division (HRD).Key Responsibilities:Process employee purchasing requests and...

  • Program Coordinator

    4 weeks ago

    Saint Paul, Minnesota, United States Genesys Works Full time

    Job SummaryGenesys Works is seeking a highly motivated and dedicated Program Coordinator to join our team. As a Program Coordinator, you will play a critical role in implementing our core model, which includes Summer Training, college and career success programming, and providing professional support and guidance to high school and alumni interns.Key...

  • Administrative Assistant

    3 weeks ago

    Saint Paul, Minnesota, United States JLL Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at JLL. As a key member of our site operations team, you will provide exceptional customer service, administrative support, and reception duties to ensure a seamless experience for our clients and employees.Key ResponsibilitiesProvide administrative support to...

  • Customer Experience Consultant

    3 weeks ago

    Saint Paul, Minnesota, United States Securian Financial Full time

    Job Title: Customer Experience ConsultantAt Securian Financial, we're seeking a skilled Customer Experience Consultant to join our team. As a key contributor to our business development efforts, you'll play a crucial role in driving customer experience strategy development, experience improvements, and CX best practices.Responsibilities:Collaborate with our...

  • Program Director

    2 weeks ago

    Saint Paul, Minnesota, United States Multisource Mfg Full time

    Job SummaryWe are seeking a highly skilled Program Manager to join our team at Multisource Mfg. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our top-tier customers.Key ResponsibilitiesDevelop and execute strategic plans to achieve customer satisfaction and loyaltyCollaborate with...

  • Administrative Coordinator

    4 weeks ago

    Saint Paul, Minnesota, United States JLL Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at JLL. As a key member of our facilities team, you will provide exceptional administrative support to our clients and employees, ensuring a seamless and efficient experience.Key ResponsibilitiesProvide administrative support to clients and employees,...

  • Administrative Specialist

    3 weeks ago

    Saint Paul, Minnesota, United States Metropolitan Council Full time

    About the JobWe are seeking a highly skilled and detail-oriented Principal Administrative Specialist to join our team at the Metropolitan Council. As a key member of our support staff, you will provide administrative support to ensure the efficient flow of information and communication within the division and throughout the agency.Key ResponsibilitiesProvide...

  • Administrative LPN

    1 month ago

    Saint Paul, Minnesota, United States SunLight Services LLC Full time

    Job SummaryAt SunLight Services LLC, we are seeking a skilled Licensed Practical Nurse (LPN) to join our administrative team. As an LPN with an administrative focus, you will play a vital role in ensuring the smooth operation of our facility, providing high-quality care and services to our residents.Key ResponsibilitiesAdministrative SupportCoordinate...

  • Administrative Coordinator

    2 weeks ago

    Saint Paul, Minnesota, United States Accanto Health Full time

    Job Title: Administrative AssistantWe are seeking a highly organized and detail-oriented Administrative Assistant to support our executive team. As a key member of our team, you will be responsible for providing administrative support, coordinating meetings and events, and ensuring the smooth operation of our office.Key Responsibilities:Manage executives'...

  • Administrative Services Coordinator

    4 weeks ago

    Saint Paul, Minnesota, United States State of Minnesota Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Administrative and Fiscal Services Specialist to join our team at the State of Minnesota. As a key member of our staff, you will play a critical role in supporting the staff and management of the Minnesota Public Facilities Authority (MPFA) and providing administrative support to our team.Key...

  • Administrative Services Coordinator

    3 weeks ago

    Saint Paul, Minnesota, United States State of Minnesota Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Administrative and Fiscal Services Specialist to join our team at the State of Minnesota. As a key member of our staff, you will play a critical role in supporting the staff and management of the Minnesota Public Facilities Authority (MPFA) and providing administrative support to our team.Key...

  • Purchasing Card Administrator

    2 weeks ago

    Saint Paul, Minnesota, United States InsideHigherEd Full time

    Purchasing Card Administrator Job SummaryWe are seeking a highly organized and detail-oriented Purchasing Card Administrator to join our team. The successful candidate will be responsible for managing Macalester College's purchasing card program, ensuring compliance with College policies and procedures, and providing exceptional customer service to campus...

  • Patent Administrator

    1 week ago

    Saint Paul, Minnesota, United States Abbott Laboratories Full time

    About the RoleAbbott Laboratories is seeking a highly skilled Patent Administrator to join our team in St. Paul, MN. As a key member of our General Counsel division, you will play a critical role in supporting the business in achieving its objectives.Key ResponsibilitiesAssist with legal services for assigned responsibilities or clients, providing...

  • Purchasing Card Administrator

    3 weeks ago

    Saint Paul, Minnesota, United States InsideHigherEd Full time

    Purchasing Card Administrator Job DescriptionAt Macalester College, we are seeking a highly skilled and detail-oriented Purchasing Card Administrator to join our Business Services Team. As a Purchasing Card Administrator, you will play a critical role in managing Macalester's purchasing card program to optimize annual revenue share through responsible card...

  • Administrative Consultant

    4 weeks ago

    Saint Paul, Minnesota, United States University of Minnesota Full time

    About the RoleWe are seeking a highly skilled and experienced Administrative Consultant to join our team at the University of Minnesota. As a key member of our operations team, you will provide critical support to academic departments, ensuring the smooth delivery of administrative services and enabling our faculty and staff to focus on their core...

  • Administrative Consultant

    2 weeks ago

    Saint Paul, Minnesota, United States University of Minnesota Full time

    Job Title: Administrative ConsultantWe are seeking an experienced Administrative Consultant to join our team at the University of Minnesota. As an Administrative Consultant, you will provide administrative support to academic departments, working closely with faculty, staff, and students to ensure the smooth operation of our college.Key...