Senior Program Manager, Marketing Technology

2 days ago


Austin, Texas, United States Charles Schwab Full time
Job Title: Senior Program Manager, Marketing Technology

At Charles Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry.

Job Summary:

We're seeking a seasoned Senior Program Manager to lead our Digital Asset Management (DAM) system and related activities. As a key member of our Marketing Technology team, you'll define and execute the vision for asset management in partnership with Marketing, Brand, and Technology teams.

Key Responsibilities:
  • Define the strategic vision of the DAM system and manage implementation of the DAM roadmap to achieve near and long-term goals.
  • Lead change management for improved governance and operational model across teams and disciplines.
  • Manage a product backlog to mitigate risk and ensure successful asset and guidelines management, platform build, and ongoing optimization.
  • Coordinate multiple tracks of work for the DAM platform and asset management as a gatekeeper and authority to ensure platform effectiveness, health, and maintenance.
Requirements:
  • Bachelor's degree in marketing or related field, or equivalent work experience.
  • 5+ years' experience as a digital product owner of a cloud-based software application, including evaluation of opportunities, defining, and delivering new capabilities within the platform or via integration with other technologies.
  • Demonstrated experience working with DAM systems, including technology, strategy, and operations.
  • Technical expertise in software development and capabilities relevant to DAM platforms, such as asset intake and storage, taxonomy/metadata management, retrieval, distribution, and archival, including governance and operations.
Preferred Qualifications:
  • Servant leadership skills, with the ability to garner respect from partners and team members.
  • Attitude of transparency, with a desire and ability to bring disclosure and transparency to the DAM team and grow trust between teams.
  • Conflict resolution skills, with the ability to facilitate discussion of issues and different approaches and alternatives.
  • Collaboration skills, with the ability to apply management and collaboration skills to orchestrate and maximize the work and deliverables of cross-functional teams assigned to product initiatives.
  • Creativity, with the ability to think and act creatively by stepping outside standard convention and identify potential 'out of the box' solutions.
  • Critical thinking and analysis skills, with the ability to gather information from multiple sources and synthesize them to uncover trends that draw out relevant and actionable conclusions.
What's in it for you:

At Charles Schwab, we offer a competitive benefits package that takes care of the whole you – both today and in the future. This includes 401(k) with company match and Employee stock purchase plan, paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, paid parental leave and family building benefits, tuition reimbursement, health, dental, and vision insurance, and more.



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