Shift Supervisor

4 days ago


Lincoln, Nebraska, United States Red Robin Full time
Job Summary

We are seeking a highly motivated and experienced Shift Supervisor to join our team at Red Robin. As a Shift Supervisor, you will be responsible for managing the day-to-day operations of the restaurant during scheduled shifts, ensuring exceptional guest experiences, and leading a team of hourly employees.

Key Responsibilities
  • Manage restaurant operations during scheduled shifts, ensuring seamless execution of tasks and activities.
  • Lead and develop a team of hourly employees, providing coaching, guidance, and feedback to ensure their growth and success.
  • Ensure exceptional guest experiences by resolving issues promptly, providing excellent service, and maintaining a clean and welcoming environment.
  • Monitor and control labor costs, inventory, and other operational metrics to optimize restaurant performance.
  • Collaborate with exempt management to achieve sales, labor, and cost objectives.
Requirements
  • Minimum 1 year of full-service restaurant experience, preferably in a supervisory role.
  • Proven track record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
  • Business maturity and ability to effectively supervise peers.
  • High school diploma or equivalent required, some college preferred.
  • Passion for the business and compassion for people.
  • Highly energetic, self-motivated, goal-oriented, and dependable.
  • Good oral and written communication skills, and outstanding leadership, interpersonal, and conflict resolution skills.
  • Basic business math and accounting skills, and strong analytical/decision-making skills.
  • Basic personal computer literacy.
  • Must be able to work a flexible schedule, including opening, closing, weekends, and holidays. Reliable transportation required.
  • ServSafe certified preferred.
What We Offer
  • Medical, dental, and vision benefits for all team members.
  • Three scheduled raises within the first year, starting after 3 months.
  • Flexible work schedules.
  • Referral bonuses for bringing new members to our team.
  • Eligible for 401(k) retirement plan with a company match of up to 4% of your pay (if qualified).
  • Free shift meal for Back of House team members.
  • 50% discount on Red Robin food and 25% for your family.
  • Excellent opportunities to grow with us.

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