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Laboratory Specimen Technician

2 months ago


Pittsburgh, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full time

Position Overview:

Are you seeking an opportunity to transition into the healthcare sector with a background in customer service, retail, or a related field? The role of a Specimen Processor at UPMC laboratories could be the ideal starting point for your career.

Role Details:

UPMC Presbyterian is currently looking for a casual Specimen Processor (per diem) to assist in the Automated Testing Lab (ATL). This position requires night shift availability (11:15 p.m. to 7:15 a.m.) as needed, including rotating weekend and holiday duties.

Key Responsibilities:

  • Actively participate in the completion of departmental tasks.
  • Oversee pneumatic tube and courier deliveries to ensure prompt specimen processing.
  • Identify and resolve any issues related to specimen requests or discrepancies. Seek assistance when necessary and complete quality documentation for unacceptable specimens or errors.
  • Utilize centrifugation for specimen separation and label aliquot tubes as per established protocols; ensure samples are stored at the correct temperatures.
  • Record the specimen receipt time in the laboratory information system.
  • Respond to inquiries regarding proper specimen collection, results, and reference ranges.
  • Adhere to health and safety regulations while handling biohazardous materials to prevent exposure.
  • Verify patient specimens, ensuring accuracy between samples and accompanying documentation.
  • Prepare and dispatch specimens to external locations as required.
  • Receive, categorize, and prioritize all specimens according to laboratory policies.
  • Communicate any issues to supervisors and manage requests that require clarification.
  • Maintain cleanliness in the work area during and after shifts, and assist in training new specimen processors.

Qualifications:

  • High School diploma or equivalent is required.
  • Preferred experience includes three to six months in a clinical laboratory, physician's office, or medical environment, with knowledge of medical terminology and laboratory information systems.
  • Experience in a service-oriented environment, such as a call center or customer service center, is also preferred.
  • Strong oral and written communication skills are essential.
  • Ability to effectively communicate with diverse age groups and populations, both in person and over the phone.

Licensure and Certifications:

  • Act 34 clearance is required.

Equal Opportunity Statement:

UPMC is an Equal Opportunity Employer/Disability/Veteran.