Restaurant Operations Manager

6 days ago


Frisco, Texas, United States Chicken Salad Chick - Metroplex CSC Full time

**Job Summary:**

We are seeking a highly skilled Restaurant Operations Manager to join our team at Chicken Salad Chick - Metroplex CSC. As a key member of our management team, you will be responsible for delivering exceptional results through others and providing an engaging environment for restaurant teams and guests.

About the Role:

  • Serve as a Brand Ambassador for Chicken Salad Chick and maintain a working knowledge of company policies, procedures, standards, specifications, guidelines, and training programs.
  • Ensure that all Guests feel welcome and are given responsive, friendly, and courteous service while adhering to health, safety, and labor requirements for the restaurant, employees, and guests.
  • Achieve identified objectives for sales, service, quality, appearance of facility, and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Develop, plan, and implement restaurant marketing, advertising, and promotional activities and campaigns in accordance with Brand Standards.

Key Responsibilities:

  • Create and communicate operations and financial action plans to achieve business objectives.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures.
  • Make employment and termination decisions consistent with Restaurant Management guidelines.
  • Oversee and ensure that employee performance appraisals are completed on a timely basis.
  • Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest.
  • Coach and motivate the Assistant Manager(s) and the team.
  • Continually strive to develop staff in all areas of managerial and professional development.

Requirements:

  • Three to five years related experience and/or training; or equivalent combination of education and experience.
  • Excellent written and oral communication skills.
  • Ability to multitask and work well under pressure.
  • Working knowledge of back office tools and ability to quickly learn and master new computer software.

Physical Demands:

  • Exert up to 40 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects.
  • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday.
  • Must be able to work and perform all duties at any station in the kitchen or service area.

Estimated Salary Range: $60,000 - $80,000 per year, based on location (75033), experience, and qualifications.

Why Join Our Team?

At Chicken Salad Chick - Metroplex CSC, we offer a dynamic work environment, competitive pay, great food, and a unique 'Chick' culture that values teamwork and customer satisfaction. If you're passionate about developing future leaders, creating memorable experiences, and reinforcing our company culture, we encourage you to apply today



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