Restaurant Operations Manager
6 days ago
**Job Summary:**
We are seeking a highly skilled Restaurant Operations Manager to join our team at Chicken Salad Chick - Metroplex CSC. As a key member of our management team, you will be responsible for delivering exceptional results through others and providing an engaging environment for restaurant teams and guests.
About the Role:
- Serve as a Brand Ambassador for Chicken Salad Chick and maintain a working knowledge of company policies, procedures, standards, specifications, guidelines, and training programs.
- Ensure that all Guests feel welcome and are given responsive, friendly, and courteous service while adhering to health, safety, and labor requirements for the restaurant, employees, and guests.
- Achieve identified objectives for sales, service, quality, appearance of facility, and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Develop, plan, and implement restaurant marketing, advertising, and promotional activities and campaigns in accordance with Brand Standards.
Key Responsibilities:
- Create and communicate operations and financial action plans to achieve business objectives.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures.
- Make employment and termination decisions consistent with Restaurant Management guidelines.
- Oversee and ensure that employee performance appraisals are completed on a timely basis.
- Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest.
- Coach and motivate the Assistant Manager(s) and the team.
- Continually strive to develop staff in all areas of managerial and professional development.
Requirements:
- Three to five years related experience and/or training; or equivalent combination of education and experience.
- Excellent written and oral communication skills.
- Ability to multitask and work well under pressure.
- Working knowledge of back office tools and ability to quickly learn and master new computer software.
Physical Demands:
- Exert up to 40 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects.
- Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday.
- Must be able to work and perform all duties at any station in the kitchen or service area.
Estimated Salary Range: $60,000 - $80,000 per year, based on location (75033), experience, and qualifications.
Why Join Our Team?
At Chicken Salad Chick - Metroplex CSC, we offer a dynamic work environment, competitive pay, great food, and a unique 'Chick' culture that values teamwork and customer satisfaction. If you're passionate about developing future leaders, creating memorable experiences, and reinforcing our company culture, we encourage you to apply today
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