Restaurant Operations Manager
7 days ago
About Casa Del Bro
Casa Del Bro Mexican Grill & Creamery is a family-owned restaurant located in the heart of Frisco, Texas. Our mission is to deliver exceptional dining experiences by serving high-quality authentic Mexican cuisine and handcrafted ice cream.
We pride ourselves on fostering a collaborative work environment where employees are valued, respected, and encouraged to grow within the company. Our team-oriented approach allows us to provide a positive impact on our customers and community.
Job Summary
As a Restaurant Shift Leader at Casa Del Bro, you will oversee restaurant operations during your shifts, ensuring quality service, team coordination, and customer satisfaction. You'll support the restaurant owner by guiding staff, handling customer issues, managing cash, and ensuring the smooth flow of restaurant operations.
Main Responsibilities
- Supervise team members during shifts, ensuring high levels of productivity and service
- Maintain cleanliness, organization, and safety of the restaurant at all times
- Handle customer complaints or issues professionally and ensure customer satisfaction
- Train and support new employees, promoting a team-oriented environment
- Monitor cash handling procedures and ensure transactions are accurate
- Ensure compliance with health and safety regulations
- Uphold our core values and train, model, and coach them
Requirements
- 1+ years of experience in the restaurant industry, preferably in a supervisory or leadership role
- Strong interpersonal and communication skills
- Ability to manage a team in a fast-paced environment
- Excellent problem-solving and conflict-resolution abilities
- Flexibility to work nights, weekends, and holidays
- Ability to stand for extended periods and lift 40 lbs
- ServSafe Food Handler certification or equivalent (you have 3 months to get certified)
What We Offer
At Casa Del Bro, we offer competitive compensation starting at $13.50/hr + Tips, opportunities for growth and development, and a fun, dynamic work environment. If you're passionate about delivering exceptional customer experiences and leading a team to success, we encourage you to apply for this exciting opportunity.
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