Call Center Team Lead
11 hours ago
We are seeking an experienced Inside Sales Coach to join our team at Esler Companies. As a key member of our sales team, you will be responsible for managing a large team of Inside Sales Representatives and delivering exceptional customer service.
Key Responsibilities:- Manage a team of Inside Sales Representatives to achieve sales goals and objectives
- Provide coaching and guidance to staff to improve sales performance and customer satisfaction
- Assist staff in delivering our sales methodology and identifying selling opportunities
- Perform moderate-level supervisory work coordinating the operations of a call-service team
- Previous call center coach or supervisor experience in an Inside Sales Center
- Proven track record of closing sales and exceeding customer expectations
- Strong written and verbal communication skills
- Ability to work in a fast-paced environment and collaborate effectively as a team member
- Competitive salary and monthly performance-based bonuses
- Medical, dental, and vision insurance
- 401(k) with 50% match up to 6% of annual pay
- Tuition reimbursement and paid volunteer time
- A positive and supportive work environment
At Esler Companies, we believe in empowering our employees to develop a career path that supports their unique voice and talents. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Customer Service Team Lead
3 weeks ago
Worcester, Massachusetts, United States Partnership Employment Full timeCustomer Service Team Lead - InsuranceWe're seeking a skilled Customer Service Team Lead to join our team at Partnership Employment. As a key member of our customer service team, you will be responsible for leading a high-volume inbound call center team and providing exceptional customer service to our clients.Key Responsibilities:Assist your Supervisor in...
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Customer Service Team Lead
4 weeks ago
Worcester, Massachusetts, United States Partnership Employment Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Partnership Employment. As a key member of our organization, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesAssist in maintaining service...
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Pega Technical Lead Position
3 weeks ago
Worcester, Massachusetts, United States Randstad Full timePega Technical Lead Job DescriptionWe are seeking a highly skilled Senior Pega Technical Lead to lead our development team in building and implementing Pega applications. The ideal candidate will have experience in call center or contact center environments and a strong background in Pega solutions.Key Responsibilities:Design, develop, and implement Pega...
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RN Team Lead
5 days ago
Worcester, Massachusetts, United States Enhabit Home Health & Hospice Full timeJoin Our Team as a RN Team Lead - Home HealthWe are seeking a skilled RN Team Lead to join our team at Enhabit Home Health & Hospice. As a RN Team Lead, you will play a vital role in providing patient care and influencing care delivery for all patients.Responsibilities:Provide oversight of patient care and assist with case conference, review and approve...
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School Based Health Center Director
16 hours ago
Worcester, Massachusetts, United States Family Health Center Full timeJob Title: School Based Health Center DirectorFamily Health Center is seeking a highly skilled and experienced School Based Health Center Director to lead our comprehensive health care program. As a key member of our team, you will be responsible for developing, implementing, and supervising the program to ensure high-quality, patient-centered care.Key...
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School Health Center Director
17 hours ago
Worcester, Massachusetts, United States Family Health Center Full timeJob Title: School Health Center DirectorFamily Health Center is seeking a highly skilled and experienced School Health Center Director to lead our comprehensive school-based health care program. The successful candidate will be responsible for program development, planning, and implementation, as well as supervision of staff and management of operational...
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Bar Team Lead
3 weeks ago
Worcester, Massachusetts, United States Warriors Full time**Job Summary**We are seeking an experienced and passionate Bar Team Lead to join our team at Warriors. As a key member of our Bars Department, you will be responsible for leading a team of bartenders and ensuring exceptional customer service throughout the guest's visit.**Key Responsibilities:**Brief, instruct, and lead a team of bartenders to achieve high...
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Sales Team Lead
2 weeks ago
Worcester, Massachusetts, United States HART GROUP Full timeLead Business Growth with HART GROUPHART GROUP is seeking a seasoned sales professional to drive business growth and lead a team of sales representatives. As a Community Salesperson, you will be responsible for developing and executing sales strategies to acquire new clients and expand existing relationships.Key Responsibilities:Develop and implement sales...
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Senior Pega Technical Lead
3 weeks ago
Worcester, Massachusetts, United States Randstad Full timeJob Summary:We are seeking a highly skilled Senior Pega Technical Lead to join our team at Randstad Digital. This role requires expertise in Pega development and architecture, with a focus on building and leading a development team. The ideal candidate will have experience in call center or contact center environments and a strong background in Pega...
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Lead Psychiatric Nurse Manager
2 weeks ago
Worcester, Massachusetts, United States Family Health Center Full timeJob Summary:The Lead Psychiatric RN is a key member of the Department of Psychiatric Services at Family Health Center, responsible for providing direct nursing care to patients requiring psychiatric care within a family practice setting. This role involves providing clinical supervision to other Psychiatric Services Nurses and Psych Community Health Workers,...
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Bar Team Lead
1 month ago
Worcester, Massachusetts, United States Warriors Full timeJob Summary:We are seeking an experienced and charismatic Bar Team Lead to join our team at Warriors. As a key member of our Bars Department, you will be responsible for leading a team of bartenders and ensuring that our guests experience exceptional levels of customer service.Main Responsibilities:Brief, instruct, and lead a team of bartenders to deliver...
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Lead Psychiatric Nurse Manager
1 week ago
Worcester, Massachusetts, United States Family Health Center Full timeJob Title: Lead Psychiatric RN**Job Summary:**The Lead Psychiatric RN is a key member of the Family Health Center's Department of Psychiatric Services, responsible for providing direct nursing care to patients requiring psychiatric care within a family practice setting. This role involves providing clinical supervision to other Psychiatric Services Nurses...
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Bar Team Lead
1 week ago
Worcester, Massachusetts, United States Warriors Full timeBar Supervisor Job DescriptionWe are seeking an experienced Bar Supervisor to lead our team at Sixways Stadium and deliver exceptional customer service to our guests.Main Responsibilities:Brief, instruct, and lead a team of bartenders during events and functions.Interact with clients and provide an excellent guest experience.Understand and promote our...
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Restoration Team Lead
2 weeks ago
Worcester, Massachusetts, United States SERVPRO of South Worcester Full timeJob Title: Restoration SupervisorWe are seeking a highly skilled and experienced Restoration Supervisor to join our team at SERVPRO of Worcester. As a Restoration Supervisor, you will be responsible for leading our restoration team and ensuring that our customers receive the highest level of service.Key Responsibilities:Supervise and coordinate the...
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Lead Psychiatric Nurse Specialist
3 weeks ago
Worcester, Massachusetts, United States Family Health Center Full timeJob SummaryThe Lead Psychiatric Services Nurse is a key member of the Department of Psychiatric Services at Family Health Center. This role requires a skilled nurse to provide direct care to patients with psychiatric needs, while also supervising and mentoring other nurses and community health workers.Key ResponsibilitiesProvide direct clinical supervision...
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Psychiatric Clinical Coordinator
1 week ago
Worcester, Massachusetts, United States Family Health Center Full timeJob DescriptionFamily Health Center is seeking a highly skilled and dedicated Psychiatric Clinical Coordinator to join our team. As a key member of our psychiatric services team, you will play a vital role in coordinating clinical services for specialty care patients, managing psychiatric provider panels, and providing both clinical and administrative...
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School Based Health Center Director
2 weeks ago
Worcester, Massachusetts, United States Family Health Center Full timeJob SummaryWe are seeking a highly skilled and experienced School Based Health Center Director to lead our comprehensive health care program. The successful candidate will be responsible for overseeing the development, planning, and implementation of our school-based health care services.Key Responsibilities:Supervise and manage a team of healthcare...
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Business Banking Center Manager
4 weeks ago
Worcester, Massachusetts, United States Fidelity Co-Operative Bank Full timeJob DescriptionOverview:Fidelity Co-Operative Bank is seeking a highly motivated and experienced Business Banking Center Manager to join our team. As a key member of our banking center, you will play a critical role in ensuring that our LifeDesign philosophy is evident in every element of banking center operations.Key Responsibilities:Client Relationship...
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Clinical Team Lead
3 weeks ago
Worcester, Massachusetts, United States Open Sky Community Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Lead Clinician to join our team at Open Sky Community Services. As a key leader in our division, you will be responsible for providing support to individuals served, their families, and coordinating care with outside agencies.Key ResponsibilitiesSupervise and train clinical staff to ensure...
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Clinical Team Lead
4 weeks ago
Worcester, Massachusetts, United States Bear Mountain at Worcester Full timeBear Mountain at Worcester is seeking a seasoned and innovative Unit Manager to lead our Worcester, MA location. As a key member of our team, you will be responsible for overseeing the overall care and dignity of residents on our specialized Vent unit.Key Responsibilities:Leadership and Guidance: Provide direction and support to ancillary staff in clinical...