Bar Team Lead

24 hours ago


Worcester, Massachusetts, United States Warriors Full time

**Job Summary**

We are seeking an experienced and passionate Bar Team Lead to join our team at Warriors. As a key member of our Bars Department, you will be responsible for leading a team of bartenders and ensuring exceptional customer service throughout the guest's visit.

**Key Responsibilities:**

  • Brief, instruct, and lead a team of bartenders to achieve high levels of customer service and bar operations.
  • Interact with guests and nurture an excellent experience, understanding their needs and preferences.
  • Upsell products and increase bar turnover through effective sales techniques.
  • Ensure stock rotation policies are carried out, maintaining a clean and organized bar environment.
  • Complete bar-specific event paperwork and close down the bar to the required standard.
  • Undertake any other duties deemed commensurate with the post and as directed by management.

**Essential Requirements:**

  • Proven working experience as a bartender, with a passion for the drinks industry.
  • Ability to lead and encourage staff, maintaining exceptional bar standards.
  • Excellent communication and interpersonal skills, with a flexible and positive attitude.
  • Basic numeracy and literacy skills, with computer literacy.
  • Pro-active problem-solving skills and ability to work independently.

**Benefits:**

  • 30 days holiday (inc bank holidays)
  • Employee Assistance Programme (EAP)
  • Funded training programmes
  • On-site car parking
  • Discount at 900+ retailers nationwide
  • Subsidised staff lunch
  • Free Breakfast Mondays
  • Local gym discounts
  • Staff tickets for home matches

**Workplace & Culture:**

We strive to nurture and develop staff through training and coaching, encouraging personal responsibility and a strong collaborative culture. Come and join us and be part of our team, doing work that matters and contributing to our growing and evolving organization.


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