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Healthcare Administrative Assistant

2 months ago

Bel Air, Maryland, United States University of Maryland Medical System Full time
Position Overview

Company Overview
THE MEDICAL HEART OF MARYLAND

The University of Maryland Medical Center is a cornerstone of Maryland's healthcare system, serving over 330,000 patients annually. Renowned for our commitment to innovative research and education, we pride ourselves on our exceptional staff and advanced medical facilities. Our R Adams Cowley Shock Trauma Center is the first of its kind, providing care to over 7,500 critically injured patients each year with a remarkable survival rate. We also lead in kidney and pancreas transplants, and our cancer center is nationally recognized.

Role Summary

As a Medical Secretary in the UC Hand and Plastic Surgery department, you will play a vital role in ensuring smooth operations and exceptional patient care.

Key Responsibilities:

  • Manage incoming calls, addressing routine inquiries, and directing complex issues to the appropriate personnel. Ensure all necessary documentation is completed accurately and promptly.
  • Coordinate patient appointments and diagnostic tests, ensuring seamless scheduling and follow-up.
  • Assist the clinical team in preparing for patient visits and managing post-visit documentation, including obtaining necessary consent and HIPAA forms.
  • Maintain and organize electronic patient records, ensuring all relevant information is readily available prior to appointments.
  • Gather essential registration details from patients, including co-pays and referral authorizations for billing purposes.
What We Offer:
  • A collaborative and nurturing work environment focused on continuous learning.
  • A comprehensive benefits package, including health, vision, dental, and prescription coverage.
  • A 403(b) retirement plan with employer matching.
  • Generous tuition reimbursement to support ongoing education and professional development.
Qualifications:
  • A high school diploma or equivalent is mandatory.
  • One year of customer service experience or completion of an accredited Administrative Assistant program within the last year is required.
  • Prior experience in a healthcare or medical office setting is preferred.

Note: All information will be kept confidential in accordance with EEO guidelines.