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Residential Communities Account Executive
2 months ago
Position:
Residential Communities Account Executive (RCAE)
Mediacom Communications has established a significant presence across the nation since its inception in 1995, operating in 22 states with a dedicated workforce of over 4,000 individuals. Our mission is to bridge the digital divide between major urban centers and smaller communities.
We provide a range of services, including high-speed internet, diverse digital and HD television options, and advanced home security and phone solutions, all stemming from our commitment to growth and innovation.
Our goal is to lead in delivering user-friendly, cutting-edge entertainment, communication, and internet solutions to the communities we serve.
The Residential Communities Account Executive will play a pivotal role in enhancing Bulk Revenue and Account Margins for Residential Communities within the designated area through New Sales, Retention, Renewals, and Upgrades.
This role also involves securing access for Mediacom to deliver residential services in new developments through Rights of Entry or Grants of Easement.
Key responsibilities include:
- Developing and nurturing relationships with developers, builders, and residential communities in the assigned territory.
- Ensuring that acquired accounts receive exceptional customer service post-sale.
- Addressing any customer issues that arise during the service agreement period.
- Reviewing and analyzing all Residential Bulk account records to ensure timely renegotiation of subscription rates.
- Utilizing Customer Relationship Management (CRM) software for documenting and managing leads throughout the account deployment process.
Qualifications:
- A minimum of two years of outside sales experience, preferably in a business-to-business environment.
- Proficiency in Microsoft Office Suite is required.
About Us:
Mediacom Communications operates under various brands, including Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business, and OnMedia.
We have been recognized as one of the Best Managed Companies for multiple years and have received awards for our commitment to diversity and inclusion in the workplace.
Mediacom Communications is committed to maintaining a workplace free from discrimination and harassment based on various protected characteristics as outlined by federal, state, or local laws. This commitment extends to all employment policies and practices.
