ICT Support Specialist

3 weeks ago


Southlake, Texas, United States Disability Full time

h2JobDescription/h2pbRoleOverview/b/ppTheSchoolofSpecialEducationalNeeds:Disability(SSEN:D)isseekingahighlyskilledICTSupportOfficertojoinourInformationTechnologysupportteam.Asakeymemberofourteam,youwillberesponsibleforprovidingtechnicalsupportandtrainingtostaffandstudentsondesktopandsoftwareapplications./ppbKeyResponsibilities/b/pulliSupportandmaintaindesktopandserverinfrastructureacrossmultiplesitesinaMicrosoftnetworkedenvironment/liliProvidetrainingandadvicetostaffandstudentsontheuseofdesktopandsoftwareapplications/liliMaintainaccuraterecordsofassetsandassistwiththeinstallationofInformationTechnologysystems/liliTravelacrossthestateandsomeovernightstaysarearequirementoftherole/li/ulpbRequirements/b/pulliAbilitiessupportingdesktopandserverinfrastructureacrossmultiplesitesinaMicrosoftnetworkedenvironment/liliKnowledgeofhardware,softwareandotherinformationandcommunicationtechnologyresourcesincludingsoftwarelicensingandinformationtechnologycopyrightobligationsandregulations/liliWell-developedorganisationalskillswiththeabilitytoworkwithlimitedsupervisionandprioritisedutiesinademandingenvironment/liliSoundconceptualandanalyticalskillsrelevanttocomputersupport/liliWell-developedverbalcommunicationandinterpersonalskillswiththeabilitytoconsultandnegotiatewithusersonissuesrelevanttonetworkadministration/liliWell-developedwrittencommunicationskillswiththeabilitytodevelopandimplementuser-trainingprocedures/li/ulpbAboutUs/b/ppSSEN:Dprovidesstate-widesupporttoschoolstomaximiselearningoutcomesforstudentswithdiagnosedandimputeddisability.WehavestafflocatedacrosstheStateandprovideconsultancyservicestoeducators,contextualisedandevidencebasedprofessionallearning,onlineresearch,information,resourcesandpracticalsupport./ppbHowtoApply/b/ppAllapplicationsaresubmittedonline.Select"ApplyforJob"andfollowtheinstructionsonyourscreen.Yourapplicationshouldincludeathree(3)pagestatementaddressingtheWorkRelatedRequirements(selectioncriteria),aCVofuptothree(3)pagesoutliningyouremploymenthistoryandprofessionallearningsummaryrelevanttothisposition,andthecontactdetailsfortwo(2)workrelatedrefereeswhocanattesttotheclaimsmadeinyourwrittenapplication./p



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