Retail Sales Representative
2 weeks ago
At Five Below, our success stems from the individuals who embody our mission: We believe life is significantly enhanced when you can Let Go & Have Fun in an extraordinary environment, filled with endless opportunities, all at prices so low that you can always say yes to the latest and greatest products. Just ask any of our over 17,000 team members, and they'll share that there's truly no other workplace like Five Below. It all begins with our mission and then, The Five Below Way, which encompasses our core values and behaviors that every associate adheres to.
Culture is paramount at Five Below, creating an atmosphere that can motivate you just as much as you motivate us with innovative ideas, vibrant energy, enthusiasm, and the capability to transform the workplace into a WOWplace.
What is the role of a Sales Associate?
To be at the heart of the Five Below experience, our part-time Sales Associates immerse themselves in all store activities. Ideal candidates possess an unwavering enthusiasm for providing exceptional customer service while also achieving impressive sales outcomes. Essential qualities include outstanding interpersonal and sales abilities, a sharp eye for ensuring merchandise is displayed neatly, maintaining a well-stocked sales floor, and facilitating seamless transactions at the register.
How do they achieve this?
The Sales Associate embodies and practices the Five Below Values. These principles translate into building the coolest brand on the planet, where talented individuals aspire to grow. Here’s how:
Delight the Customer: Prioritize the customer and positively impact their lives.
Ignite Passion: Leave your ego behind and fulfill your commitments.
Value Every Cent: Treat Five Below as your own enterprise and recruit talent that shares this mindset.
Reach for the Extraordinary: Set high standards for yourself and your team, and embrace calculated risks.
Work Diligently, Enjoy, and Build a Career: Arrive ready to tackle the day, foster a fun environment, and acknowledge the team's contributions.
Key Responsibilities:
- Comply with all standard operating procedures and policies.
- Manage cash handling processes.
- Review and ensure compliance with all corporate communications relevant to their area.
- Assist in merchandising efforts.
- Maintain responsibility for assigned areas.
- Implement and uphold Market Plan and other merchandise directives.
- Support the execution of company data integrity processes.
- Deliver outstanding customer service through direct interactions.
- Engage with and assist customers effectively.
- Help with receiving and stocking processes.
- Unload merchandise from delivery vehicles.
- Verify incoming shipments.
- Drive store sales, which may include participating in all Five Below services.
- Prepare merchandise for the sales floor.
- Organize merchandise.
- Perform store maintenance tasks, including cleaning and organizing.
- This job description is not exhaustive. Additional responsibilities may be assigned by the General Manager based on store needs.
- Stand for the duration of the shift.
- Frequently operate the cash register.
- Occasionally lift merchandise weighing up to 25 lbs and place/remove items at heights of 5-10 feet.
- Regularly climb ladders to retrieve and store stock.
- Frequently kneel, bend, and stoop, including in stock rooms and on the sales floor.
- Communicate and exchange information with customers and colleagues in person and over the phone.
- Move throughout the sales floor to assist customers and retrieve merchandise from the stock room.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks simultaneously.
- Creative problem-solving skills.
- Ability to maintain composure in high-pressure situations.
If you thrive in a dynamic environment and enjoy working with enthusiastic, high-achieving individuals, you will find a rewarding career with us.
Five Below is an Equal Opportunity Employer.
Position Type:
Hourly
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