Customer Service Liaison

2 weeks ago


Gulfport, Mississippi, United States E.J. Roberts - State Farm Agent Full time

h3JobDescription/h3JobDescriptionROLESUMMARY:brAsaCustomerRelationsRepresentativewithE.J.Roberts-StateFarmAgent,youwillplayavitalroleingeneratingexceptionalclientexperiencesthatdrivethegrowthofasuccessfulinsuranceagency.Yourattentiontodetail,customerserviceskills,anddesiretohelppeoplemakeyouanidealfit.Youwillenhanceyourcareerwhileresolvingcustomerinquiries,coordinatingwithotheragencyteammembers,andanticipatingtheneedsofthecommunitymembersyousupport.brbrWeareseekingadedicatedandcustomer-focusedteammemberwhocanprovideprompt,accurate,andfriendlycustomerservice.Servicecanincluderespondingtoinquiriesregardinginsuranceavailability,eligibility,coverages,policychanges,transfers,claimsubmissions,andbillingclarification.brbrRESPONSIBILITIES:ulliEstablishandmaintainstrongcustomerrelationships./liliProvideexceptionalcustomerservice,respondingtoinquiriesandresolvingissuesinatimelyandprofessionalmanner./liliUseacustomer-focusedapproachtoeducatecustomersaboutinsuranceoptionsandpromotethedevelopmentofourbusiness./li/ulQUALIFICATIONS:ulliDedicatedtocustomerserviceandcommittedtodeliveringexceptionalresults./liliExcellentcommunicationskillstoeffectivelyrelatetocustomers,answertheirquestions,andanticipatetheirneeds./liliProactiveinproblem-solvingandabletoworkcollaborativelywithotherteammembers./li/ulBENEFITS:ulliHourlypaypluscommission/bonus/liliGrowthpotential/Opportunityforadvancementwithintheagency/liliPaidtimeoff(vacationandpersonal/sickdays)/liliHealthbenefits/liliValuablecareer-buildingexperience/li/ul



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