Customer Service Ambassador

2 weeks ago


Gulfport, Mississippi, United States Million Air Full time
Customer Service Representative

Million Air is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met with a high level of professionalism and courtesy.

Key Responsibilities:
  • Provide warm and welcoming service to customers, ensuring that their experience is exceptional from start to finish.
  • Collaborate with ground personnel to ensure that all ground services are completed and invoiced in a timely and efficient manner.
  • Proactively prepare for all incoming aircraft, ensuring that all necessary services are provided to meet the needs of our clients.
  • Communicate effectively with customers and employees, both verbally and in writing, to ensure that their needs are met and that any issues are resolved promptly.
  • Maintain a clean and organized work area, including the front desk, lobby, and all FBO amenities.
Requirements:
  • Customer service experience, preferably in the service industry.
  • High school diploma or equivalent.
  • Ability to work evenings, weekends, and holidays.
  • Acceptable driving record.
  • Ability to pass a background check.
  • Zero tolerance for substance abuse.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Professional development and growth opportunities.

Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled. We are committed to providing a work environment that is free from discrimination and harassment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.



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