Pharmacy Liaison Specialist

4 weeks ago

Gulfport, Mississippi, United States CPS Solutions , LLC Full time

Pharmacy Liaison Specialist

CPS Solutions is seeking a highly motivated customer service-oriented professional to elevate their career in the specialty pharmacy arena. This role will provide outstanding customer service, work alongside clinical pharmacists, interact with physicians and healthcare professionals, contact insurance companies, and help find payment assistance programs for patients.

Responsibilities

  • Greet patients upon arrival to the clinic
  • Explain the benefits of our specialty pharmacy and successfully enroll patients into the program
  • Perform all insurance benefit investigations, prior authorization, claim rejects, overrides, etc.
  • Work with patients to find financial aid (grants, manufacture programs, discount cards, etc.) to ensure they have access to the medications they need
  • Data/order entry and verification of patient information
  • Provide direct support to enrolled patients to ensure they are supported throughout their therapy regimen and achieve their intended outcome

Qualifications

  • High school diploma or equivalent
  • Experience as a pharmacy liaison/technician highly preferred
  • Registered, or the ability to become registered, as a pharmacy technician in the State of Mississippi
  • Experience interacting with physicians, nurses, and other healthcare professionals (preferably in a medical clinic)
  • Knowledge of benefit investigations, prior authorization support, and patient financial assistance work a plus
  • Strong people skills and the ability to work with teams across various business units
  • Proficiency in Microsoft Office products, EMR systems (EPIC, Cerner, or Meditech), and dispensing systems (QS1, RX30, or Computer Rx) highly preferred

Benefits

  • Competitive compensation including a bonus opportunity
  • Full range of benefits, medical, dental, vision, 401K with company match, long and short-term disability, life insurance, PTO, paid sick time, paid holidays, and more

About CPS Solutions, LLC

CPS Solutions, LLC is one of the nation's largest providers of pharmacy services to more than 800 hospitals and healthcare facilities nationwide. We help clients tackle complex issues, such as operational efficiency, rising drug costs, regulatory and compliance, 340B, and specialty pharmacy strategy. We drive best-in-class pharmacy operations through skill, expertise, and proprietary technologies.

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