Homeowners Field Property Claims Specialist

4 weeks ago


Philadelphia, Pennsylvania, United States Plymouth Rock Assurance Full time
Job Summary:

As a Homeowners Field Property Claims Representative at Plymouth Rock Assurance, you will play a critical role in handling field adjustments and managing homeowners property claims in Philadelphia, PA, and surrounding areas. This position requires a strong understanding of insurance policies and procedures, as well as excellent communication and problem-solving skills.

Key Responsibilities:

Conduct thorough coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards.
Provide proactive communication and set accurate claims length expectations for customers.
Write estimates for covered damage and provide customers with a scope of loss and cost of repairs.
Assign, direct, and oversee vendors conducting mitigation and/or inspection during the adjustment of homeowners' property claims.
Identify subrogation potential and liability exposures.
Establish timely and appropriate claim reserves in accordance with claim standards.
Adjust homeowners property claims in all states in which Plymouth Rock writes business.
Represent the company by executing a high level of service and maintaining professionalism at all times.

Requirements:

Excellent oral and written communication skills.
Ability to multitask and adapt to changes quickly.
Capability to identify and address customers' needs to ensure an outstanding experience on every interaction.
Capacity to work in a fast-paced environment supporting the rapid growth of our customer base.
Self-motivated individual to meet and exceed goals.
Proficient in the use of Microsoft Office.
Minimum of 1-3 years overall work experience preferred.
Have obtained/working towards a college degree or equivalent work experience.
Ability to obtain licensure in applicable states if required and complete CE credit/classes where necessary.
Ability to carry up to 25lbs and conduct roof inspections on homes.

Benefits:

4 weeks accrued paid time off + 9 paid national holidays per year.
Remote work equipment.
Tuition Reimbursement.
Low-cost and excellent coverage health insurance options (medical, dental, vision).
Gym membership reimbursement.
Robust health and wellness program and fitness reimbursements.
Auto and home insurance discounts.
Matching gift opportunities.
Annual 401(k) Employer Contribution (up to 7.5% of your base salary).
Various Paid Family leave options including Paid Parental Leave.
$3,000 one-time bonus payment on health insurance waiver.

About Us:

Plymouth Rock Assurance and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowners insurance throughout the Northeast and mid-Atlantic. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry.

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