IT Support Specialist
6 hours ago
Job Summary:
The Systems Technician is the primary point of contact for all company-related IT support needs. This role encompasses a wide range of IT hardware and software solutions, requiring a working knowledge of fundamental operations and troubleshooting skills.
Key Responsibilities:
- Perform ticket-based solutions for an in-house service desk
- Respond to technical assistance requests via phone or remote connectivity software
- Diagnose and resolve technical hardware and software issues
- Advise users on appropriate action and escalate to appropriate resources
- Log all helpdesk activities through our ticketing system
Requirements:
- Associate degree in computer science or related field
- A+, Linux+, or Cisco Certified Network Associate accreditation is advantageous
- Excellent written and verbal communication skills
- Good interpersonal skills
- Attention to detail
- Good problem-solving skills
Compensation and Benefits:
$47,000-$54,000 annual salary, in-office position
Work Environment:
This role requires flexibility with schedule, including shift work
Why Troon Golf:
Troon Golf is a leading provider of golf and hospitality services, and we're committed to delivering exceptional experiences for our customers and employees alike.
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