IT Support Specialist

6 hours ago


Scottsdale, Arizona, United States Troon Golf Full time

Job Summary:

The Systems Technician is the primary point of contact for all company-related IT support needs. This role encompasses a wide range of IT hardware and software solutions, requiring a working knowledge of fundamental operations and troubleshooting skills.

Key Responsibilities:

  • Perform ticket-based solutions for an in-house service desk
  • Respond to technical assistance requests via phone or remote connectivity software
  • Diagnose and resolve technical hardware and software issues
  • Advise users on appropriate action and escalate to appropriate resources
  • Log all helpdesk activities through our ticketing system

Requirements:

  • Associate degree in computer science or related field
  • A+, Linux+, or Cisco Certified Network Associate accreditation is advantageous
  • Excellent written and verbal communication skills
  • Good interpersonal skills
  • Attention to detail
  • Good problem-solving skills

Compensation and Benefits:

$47,000-$54,000 annual salary, in-office position

Work Environment:

This role requires flexibility with schedule, including shift work

Why Troon Golf:

Troon Golf is a leading provider of golf and hospitality services, and we're committed to delivering exceptional experiences for our customers and employees alike.


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