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Client Support Specialist

2 months ago


Palmetto, Florida, United States HonorVet Technologies Full time
Job Title: Customer Service Assistant
Duration: Temporary Position
Location: Remote
Hours: Standard Business Hours


Position Overview:

We are seeking a dedicated Customer Service Assistant to support our Customer Service Associates and Manager in various operational tasks. This role is crucial for ensuring smooth interactions with our clients and maintaining efficient service delivery.


Key Responsibilities:
  • Assist in managing customer documentation and ensure proper uploading to our internal systems.
  • Facilitate billing processes through SAP and ensure accuracy in customer accounts.
  • Coordinate and schedule appointments with clients as needed.

Qualifications:
  • Experience in customer service and billing, with a strong understanding of SAP.
  • Proficiency in Microsoft Office Suite, particularly Excel, is essential.
  • Ability to work independently and efficiently in a fast-paced environment.