Traffic Control Department Manager
3 weeks ago
Job Summary:
The Traffic Control Department Manager is responsible for overseeing multiple traffic control projects, ensuring that all crews and management staff strictly adhere to corporate safety policies. This role involves managing employees, coordinating effective and efficient project staffing, and maintaining strong customer relations.
Key Responsibilities:
- Ensure all projects are executed safely and in accordance with contract scope, quality standards, and cost-effectiveness.
- Coordinate all external labor requirements.
- Manage assigned projects under the guidance of the Traffic Control Manager.
- Develop employee schedules, manage project personnel, and ensure timely recording and reporting of work hours.
- Ensure project completion within the planned schedule or report deviations to the Department Manager.
- Oversee branch operations, including equipment needs and DOT compliance.
- Participate in decisions related to hiring, terminating, promoting, and advancing employees, offering recommendations that impact employee status.
- Assist the Traffic Control Manager with additional duties as needed.
- Mentor project personnel to enhance their skills.
- Provide the team with necessary resources to fulfill project requirements.
- Manage all project-related communications, including reports and directives.
- Maintain direct contact with customers, offering solutions to any problems that arise.
- Periodically document project status and prepare final close-out reports.
- Provide accurate and regular forecasts of revenue, margin, costs, and completion milestones.
Requirements:
- Must have experience with a Ticketing system (preferably with TCR).
- Must have Dispatch capability.
- Must have excellent Customer Service and Client Interaction.
- Will require On-site visitation (varies by needs of business).
- Must have experience with Supervising of frontline employees.
- Must Communicate with team and customer base on a daily.
- Must be responsive as this is an (On-Call) position.
- Must have good Time Management skills.
- Must have good Leadership skillset.
- Must be able to Problem Solve and be a Critical Thinker.
- Minimum of 1 year experience for supervising employees.
- Construction Management Degree preferred.
About the Organization:
RoadSafe Traffic Systems is the largest provider of traffic control and pavement marking services in the United States. Our national network of 50 branches supports government, private, special event, utility, and railroad projects in over 40 states.
Expert knowledge of traffic control and roadway striping coupled with a unique ability to quickly mobilize our extensive fleet, state-of-the-art equipment, and trained technicians allows RoadSafe to safely provide quality, value, and peace of mind to our customers nationwide.
RoadSafe enjoys exclusive contract agreements with some of the United States' biggest industrial companies and contractors. Known for our sophistication and professionalism, RoadSafe is called upon to handle the biggest and best projects in our industry.
At RoadSafe, we offer a competitive pay, growth potential, and an excellent benefits package for those who qualify, including medical, dental, vision, and 401(k) plans.
RoadSafe recognizes and values diversity. We are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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