Customer Service Representative
4 days ago
Nestled in the heart of Colorado, Audi Glenwood Springs offers a unique blend of automotive innovation and breathtaking natural beauty.
Salary InformationThe successful candidate can expect a competitive hourly rate of $18 per hour, providing a solid foundation for a fulfilling career.
Job DescriptionWe are seeking an exceptional Service BDC Associate to deliver a premium customer experience by responding to inquiries with courtesy, accuracy, and professionalism.
Duties and Responsibilities- Respond to internet inquiries promptly and accurately, entering all data into our CRM system.
- Generate service appointments and effectively utilize lead management tools.
- Conduct phone surveys to assess customer preferences and quality of experience.
- Compile reports, forms, and documentation on a timely basis.
- Perform cashier duties as requested.
To be successful in this role, you will need:
- Excellent guest/customer service, communication, phone, and computer skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Valid Drivers License and clean driving record.
- Able to demonstrate ability to pass pre-employment testing, including background checks, MVR, drug test, and valid drivers license.
As a valued member of our team, you will enjoy comprehensive training, competitive compensation, and unparalleled benefits, including:
- Competitive pay and opportunities for growth.
- Comprehensive training programs.
- Unparalleled benefits package, including medical, dental, vision, HSA, 401k, and PTO.
Audi Glenwood Springs is committed to excellence, customer satisfaction, and fostering a dynamic work environment. We offer a unique blend of cutting-edge technology and stunning natural surroundings, making it an exceptional place to grow your career.
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