Customer Service Representative

4 days ago


Glenwood Springs, Colorado, United States Sonic Automotive Full time
Job Overview

Nestled in the heart of Colorado, Audi Glenwood Springs offers a unique blend of automotive innovation and breathtaking natural beauty.

Salary Information

The successful candidate can expect a competitive hourly rate of $18 per hour, providing a solid foundation for a fulfilling career.

Job Description

We are seeking an exceptional Service BDC Associate to deliver a premium customer experience by responding to inquiries with courtesy, accuracy, and professionalism.

Duties and Responsibilities
  • Respond to internet inquiries promptly and accurately, entering all data into our CRM system.
  • Generate service appointments and effectively utilize lead management tools.
  • Conduct phone surveys to assess customer preferences and quality of experience.
  • Compile reports, forms, and documentation on a timely basis.
  • Perform cashier duties as requested.
Requirements

To be successful in this role, you will need:

  • Excellent guest/customer service, communication, phone, and computer skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Valid Drivers License and clean driving record.
  • Able to demonstrate ability to pass pre-employment testing, including background checks, MVR, drug test, and valid drivers license.
Benefits and Opportunities

As a valued member of our team, you will enjoy comprehensive training, competitive compensation, and unparalleled benefits, including:

  • Competitive pay and opportunities for growth.
  • Comprehensive training programs.
  • Unparalleled benefits package, including medical, dental, vision, HSA, 401k, and PTO.
About Us

Audi Glenwood Springs is committed to excellence, customer satisfaction, and fostering a dynamic work environment. We offer a unique blend of cutting-edge technology and stunning natural surroundings, making it an exceptional place to grow your career.



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