Customer Service Representative

5 days ago


Colorado Springs, Colorado, United States Canon Solutions America, Inc. Full time

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Canon Solutions America, Inc. in Colorado Springs, CO.

About the Role

The primary responsibility of this role is to provide exceptional customer service while ensuring prompt delivery of various on-site work assignments. You will be responsible for receiving incoming shipments, counting items to ensure accuracy, and allocating space within the warehouse. Additionally, you will arrange for carrier pick-ups for same-day shipments and respond to management and client requests in a timely manner.

Your Impact
  • Contribute to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
  • Attend cross-functional trainings to ensure ability to provide coverage when short-staffed.
  • Multitask and prioritize tasks to meet deadlines.

This is a customer-facing role that requires compliance with customer policies and protocols, including COVID-19 vaccination measures. We offer a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, and more.

About Us

Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market-leading enterprise, production, and large format printing solutions. As a wholly owned subsidiary of Canon U.S.A., we have sales and service locations across the U.S.

What We Offer
  • A competitive hourly salary range of $17.20 - $25.49.
  • A comprehensive benefits package, including medical, dental, vision, and 401(k) Savings Plan.
  • Discretionary profit sharing and success sharing opportunities.


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