Hotel Front Desk Supervisor
4 weeks ago
We are seeking a highly skilled Hotel Front Desk Supervisor to join our team at Staybridge Suites Ft. Lauderdale Airport-West. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of front desk agents.
Key Responsibilities:
- Register and assign rooms to guests, ensuring a seamless check-in experience
- Confirm phone and online reservations, ensuring accuracy and efficiency
- Respond to guest needs, requests, and complaints in a professional and courteous manner
- Collect payment from departing guests, maintaining a high level of customer satisfaction
- Keep records of occupied rooms and guests, ensuring accurate and up-to-date information
- Communicate pertinent guest information to designated departments, ensuring seamless communication
- Lead a team of front desk agents, providing guidance, training, and support to ensure excellent customer service
- Supervisory duties include scheduling, placing orders, training agents, enrolling new rewards members, checking credit limits, and other duties as assigned
Requirements:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests, ensuring a positive and memorable experience
- Strong organizational skills, with attention to detail and ability to multitask
- Excellent written and verbal communication skills, with ability to communicate effectively with guests and team members
- Opera PMS experience a plus, but not required
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Hotel Front Desk Supervisor
4 weeks ago
Davie, Florida, United States Staybridge Suites Ft. Lauderdale Airport-West Full timeJob SummaryWe are seeking a highly skilled Hotel Front Desk Supervisor to join our team at Staybridge Suites Ft. Lauderdale Airport-West. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of front desk agents.Key ResponsibilitiesManage front desk...
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Hotel Front Desk Supervisor
4 weeks ago
Davie, Florida, United States Staybridge Suites Ft. Lauderdale Airport-West Full timeJob SummaryWe are seeking a highly skilled Hotel Front Desk Supervisor to join our team at Staybridge Suites Ft. Lauderdale Airport-West. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of front desk agents.Key ResponsibilitiesRegister and assign...
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Hotel Front Desk Manager
4 weeks ago
Davie, Florida, United States Staybridge Suites Ft. Lauderdale Airport-West Full timeJob SummaryWe are seeking a highly skilled and organized Hotel Front Desk Supervisor to join our team at Staybridge Suites Ft. Lauderdale Airport-West. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing room assignments, and leading a team of front desk agents.Key Responsibilities:Register and...
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Hotel Front Desk Supervisor
3 weeks ago
Davie, Florida, United States Staybridge Suites Ft. Lauderdale Airport-West Full timeWe are seeking a highly skilled Hotel Front Desk Supervisor to join our team at Staybridge Suites Ft. Lauderdale Airport-West. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out process, and maintaining a high level of customer satisfaction.Key...
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Guest Services Manager
2 months ago
Davie, Florida, United States Staybridge Suites Ft. Lauderdale Airport-West Full timePosition OverviewWe are looking for a dedicated Guest Services Manager to oversee our front desk operations. This role involves ensuring that guests receive exceptional service while identifying opportunities for enhancing operational efficiency.Key Responsibilities:Manage the registration process and allocate rooms to guestsVerify and confirm reservations...
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SECURITY OFFICER/FRONT DESK RECEPTION
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Davie, United States HardRock Seminole Full timeJob DescriptionJob DescriptionOverviewAs the VP – HR Transformation & Workforce Relations, you will provide executive leadership across HR workstreams and connection into Seminole Hard Rock’s People & Inclusion office. The role will help to define process improvements while leading the human resources function on our transformation journey. You will be...