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Program Management Professional
2 months ago
This is a unique opportunity to join the Walmart Corporate Real Estate team as a Program Management Professional. As a key member of the Workplace Hospitality team, you will be responsible for providing exceptional customer service and ensuring that our associates and guests have a memorable and enjoyable experience during their day.
Key Responsibilities- Ensure that buildings and spaces are business-ready daily, including ensuring that all spaces are working properly and clean.
- Provide a single point of contact to tenants for campus workplace experience requests or questions.
- Develop and implement a plan to maximize space utilization across neighborhood spaces and rooms.
- Provide exceptional customer service on behalf of the Corporate Real Estate and the broader organization.
- Submit tickets to stakeholders to relay issues, problems, and concerns.
- Work with Facilities Management team on resolving tenant work orders regarding workplace operations and maintenance.
- Be informed and able to provide information regarding building services, neighborhood events, and key visitors.
- Activate buildings through custom events, workshops, and seminars.
- Travel across campus, between assigned buildings.
- Delivering strong associate services focused on programs and problem-solving.
- Excellent communication and conflict resolution skills.
- Knowledge of SPOCs and span of control of each Corporate Real Estate and support function.
- Knowledge of facilities, amenities, tenants, and of the local community.
- Strong time management skills and ability to prioritize tasks.
- Ability to evangelize, communicate, and collaborate well at all levels of the company.
- Being driven to execute and to act quickly, while displaying Walmart's core values, with a basis of serving the customer.
- Bachelor's degree in Business, Human Resources, or related field and 2 years' experience in project management, compliance, operations management, or related area OR 4 years' experience in project management, compliance, operations management, or related area.
- Leading a cross-functional team.
- Working with profit and loss responsibilities.
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries-all while affecting the lives of millions of customers all over the world.