HRSG Technical Support Specialist

1 week ago


St Louis, Missouri, United States NooterEriksen Full time
Job Overview

Nooter/Eriksen Inc., a leading employee-owned company in Fenton, MO, specializes in HRSG (Heat Recovery Steam Generator) design, construction, and supply of equipment and solutions worldwide.

We are seeking an experienced HRSG Technical Support to join our Aftermarket Team. This role is part of a team responsible for providing customers with support and major retrofits for existing Heat Recovery Steam Generators (HRSGs) and Industrial Power Boilers.

This hybrid position involves developing Aftermarket project activity by building professional relationships with plant personnel, acquiring technical knowledge of assigned plants, visiting assigned plant sites once or twice per year, and ensuring they know we are available for questions.

The successful candidate will be responsible for handling all service calls from assigned plants, ensuring each plant receives prompt, knowledgeable, and applicable responses from Nooter/Eriksen as required, quoting and managing projects regarding the sale of parts, engineering services, and inspection services, and assisting with the review of work assigned to and completed by Aftermarket Engineers.

This role requires negotiating pricing and delivery requirements for spare parts with suppliers and working with the Aftermarket team to decide how to best provide resources to the plant personnel to assure satisfaction.

To succeed in this position, the candidate must become technically competent in the general aspects of the design and operation of an HRSG, including thermal datasheets, coil configurations, types of valves and where they are used, coil supports, casing penetrations, start-up of the HRSGs, duct burners, CO, and SCR catalyst.

Required Skills and Qualifications
  • At least three (3) years of experience in a position requiring mechanical skills, strong understanding of engineering fundamentals, and reading/analyzing technical drawings.
  • Strong problem-solving and critical thinking skills and excellent customer service skills. Proactive, able to work both independently and with a team. Excellent written and spoken communication skills, highly professional, organized, and trustworthy team player.
  • Proficiency in English.
  • Ability to read, write, problem solve, make quick decisions, interpret data, and analyze results; effective written and verbal communication is essential.


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