Human Resources Manager, John B. Hynes Veterans Memorial Convention Center

2 days ago


Boston, Massachusetts, United States Compass Group, North America Full time
Job Summary

As a Human Resources Manager at the Hynes Convention Center, you will be responsible for overseeing the recruitment, training, and engagement of the people who create unforgettable guest experiences.

The ideal candidate will be an experienced and dynamic Human Resources professional who can influence at all levels of the business.

Detailed Responsibilities
  • Developing and implementing recruitment/staffing plans for the location in partnership with managers
  • Serving as the 'voice of the people' in all senior leadership discussions
  • Ensuring all Levy and legal standards, such as I9 documents, are completed in a timely manner
  • Conducting regular audits to verify compliance with policies and procedures
  • Managing workforce planning to build capability and optimize performance
  • Developing, implementing, and supporting a retention strategy for a specific partner
  • Overseeing onboarding and orientation training for new team members
  • Leading efforts around employee engagement and retention at the location
  • Coaching team managers to understand business information and the key performance levers
  • Driving incremental improvements to performance using robust analysis and benchmarking
  • Developing and implementing recruitment/staffing plans for the location in partnership with managers
  • Overseeing the timely and accurate completion of all team member timesheets in our 'MyStaff' system
  • Ensuring efficient and welcoming employee check-in experience
  • Partnering with the location leadership team to develop and deploy an employee engagement action plan
  • Overseeing employee investigation and progressive discipline procedures
  • Moving between strategic and operational thinking to execute strategy
  • Where applicable, acting as the primary point of contact for union representatives
  • Where applicable, educating and supporting managers in understanding and adhering to the location Collective Bargaining Agreement
  • Ensuring all team member information is accurate and up to date within the location HRIS system
  • Ensuring the timely processing of all unemployment claims
  • Planning the team's activity to deliver against medium-term objectives
  • Managing team member 'Speak Up' and Grievance complaints
  • Ensuring timely completion of all mandatory/compliance-related training, e.g. Preventing Workplace Harassment
  • Working with location leadership to define management succession plan and development
  • Partnering with department leaders to optimize flexible labor scheduling
  • Working in partnership with the Compass Strategic Alliance Group to manage the contract retention
  • Contributes to sales activity for existing or new partners (e.g. supporting proposals, bids, presentations)
  • Supporting managers in completing employee investigations and corrective actions processes
  • Analyzing performance data across multiple units to look for operational efficiencies
  • Evaluating/auditing working practices to manage risks and drive compliance
  • Shaping and managing change and improvement programs
  • Attending manager meetings to support the overall management and governance of the location
  • Delivering ongoing training and development to the on-site management team
  • Partnering with the location/partner HR team to develop joint strategies where appropriate
  • Other duties and responsibilities as assigned
Skills and Experience

Experience in a Human Resources role is preferred

Spanish speaking is encouraged

Experience managing large scale projects

High level of computer literacy

Passion for hospitality, food, and retail

Excellent interpersonal and stakeholder management skills

Curious about Life at Levy? Check it out: Levy Culture

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer.

At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation

This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.



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