Collision Repair Office Manager

4 weeks ago


San Bruno, California, United States Chilton Auto Body Full time
Job Summary

Chilton Auto Body is seeking a highly skilled and experienced Office Manager to join our team. The successful candidate will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring seamless communication with customers and business partners.

Key Responsibilities:

  • Review and explain the collision repair process to customers, including insurance claims information and payment procedures.
  • Complete vehicle intake process, including mapping damage, photographing vehicles, and documenting work files.
  • Perform administrative tasks, such as collecting payments, updating rentals management portal, and conducting Accounts Receivable follow-up.
  • Complete assigned training through Collision University and additional internal and business partner supported training as necessary.

Requirements:

  • Must have auto body collision office experience and knowledge of CCC One.
  • Ability to work collaboratively with the team to meet shared objectives.
  • Effective time management and multitasking skills.
  • Excellent customer service skills and ability to communicate effectively with teammates, customers, and business partners.
  • Proficient with computers and valid drivers' license required.

Preferred Qualifications:

  • Bilingual (Spanish)

Benefits:

Bonuses, paid holidays, 2 weeks PTO, medical, dental, vision, life insurance, and matching 401(k).



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