Collision Repair Service Specialist

21 hours ago


San Francisco, California, United States Chilton Auto Body Full time
Job Overview

Chilton Auto Body is seeking a skilled Collision Repair Service Specialist to provide exceptional customer service to our clients throughout the repair process.

This role requires strong communication and problem-solving skills, as well as the ability to work collaboratively with our team to meet shared objectives.

Key Responsibilities
  • Review and explain the repair process to customers, including insurance claims information and payment procedures.
  • Complete vehicle intake process, including mapping damage and documenting work files.
  • Perform administrative tasks, such as collecting payments and updating rental management portals.
  • Participate in training programs to enhance skills and knowledge in collision repair and customer service.
Requirements
  • Previous experience in the automotive industry, preferably with knowledge of CCC One.
  • Ability to work effectively in a team environment and manage competing priorities.
  • Excellent communication and customer service skills.
  • Valid driver's license and eligibility to work in the United States.
Preferred Qualifications
  • Bilingual (Spanish) or knowledge of the collision industry.
What We Offer

Competitive pay rate of $20-24 depending on experience, plus a range of benefits including bonuses, paid holidays, and a matching 401(k) plan.



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