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Front Desk Representative

2 months ago

IL United States Fitness Formula Clubs Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Fitness Formula Clubs. As a Front Desk Representative, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a positive experience for all.

Key Responsibilities
  • Greet and Check-in Members: Welcome members by name and create a great first impression of the club.
  • Manage Front Desk Operations: Check-in members and guests, answer incoming calls, and perform opening and closing functions.
  • Provide Support: Field member questions, concerns, and complaints, and provide additional support to the Membership Experience Manager as needed.
  • Ensure a Clean and Safe Environment: Maintain a clean, safe, and healthy environment for members, guests, and co-workers.
What We Offer
  • Competitive Compensation: $16.20 per hour.
  • Benefits Package: Medical, dental, and vision insurance, company-paid life insurance, 401K with company match, and professional development reimbursement.
  • Opportunities for Growth: Career advancement opportunities, training and development programs, and a supportive team environment.
About Us

Fitness Formula Clubs is a premier fitness company dedicated to enhancing the lives of our members and guests by improving their overall health and well-being. We are committed to building a respectful and inclusive community, and we strive to create a positive and supportive work environment for our team members.