Insurance Risk Management Specialist

3 weeks ago

Honolulu, Hawaii, United States JHC SERVICES INC Full time
Job Overview

About JHC Services Inc.

We are a leading independent insurance agency in the area, recognized for our commitment to integrity and exceptional customer service. Our mission is to build lasting relationships with clients, make a positive impact on society, and foster an inclusive culture where everyone can thrive.

At JHC Services Inc., we value teamwork, personal excellence, and growth. When you join us, you'll have opportunities to learn, develop new skills, and advance both personally and professionally. We celebrate achievements and reward employees for their innovative ideas, positive attitude, and teamwork.

When working with us, you can expect:

  • A competitive compensation package
  • A healthy work-life balance and employee well-being
  • A supportive, diverse, people-first culture and mindset
  • The opportunity to contribute to meaningful change and develop purposeful products
  • Ongoing professional development
Responsibilities

This role involves a wide range of duties across planning, education, research, and analysis for existing and prospective clients. Using your excellent communication skills and strong work ethic, you will apply critical thinking skills, work independently, and anticipate agency needs and client questions.

Your key responsibilities include:

  • BUILDING STRONG RELATIONSHIPS WITH CLIENTS AND KEY STAKEHOLDERS
  • RESPONDING TO CLIENT CORRESPONDENCES AND REQUESTS IN A TIMELY AND EFFECTIVE MANNER
  • RESEARCHING AND PRESENTING ANSWERS TO CLIENT QUESTIONS ABOUT THEIR POLICIES AND COVERAGE
  • MAINTAINING UP-TO-DATE KNOWLEDGE ON CARRIER PRODUCTS, GUIDELINES, UNDERWRITING, AND LEGISLATIVE CHANGES
  • ANALYZING CURRENT EXPOSURES TO DEVELOP RENEWAL OR NEW BUSINESS SPECS FOR MARKETING
  • PROCESSING AND SUBMITTING NEW AND RENEWAL CLIENTS FOR MARKETING AND PLACEMENT
  • PREPARING PROPOSALS WITH THE SALES TEAM FOR CLIENT PRESENTATIONS
  • EXECUTING ACCURATE INVOICING AND FINANCING TASKS TO MEET DEADLINES
  • PROCESSING AND CHECKING POLICIES, ENDORSEMENTS, ENDORSEMENT REQUESTS, AND AUDITS FOR ACCURACY
  • MANAGING CLAIMS THROUGHOUT THE CLAIMS PROCESS
  • PREPARING AND MANAGING TIMETABLES, SUMMARIES, AND/OR SCHEDULES FOR THE ENTIRE BOOK OF BUSINESS
Requirements and Qualifications

To be successful in this role, you will need:

  • EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS
  • BASIC MATH SKILLS AND ABILITY TO LEARN NEW TECHNOLOGY
  • A POSITIVE ATTITUDE, GOOD LISTENING SKILLS, AND EMPATHY
  • HIGHLY-ORGANIZED TIME MANAGEMENT SKILLS
  • ABILITY TO MULTI-TASK IN A FAST-PACED ENVIRONMENT WITH TIGHT DEADLINES
  • WORKING WITH INTEGRITY AND HIGH LEVEL OF CONFIDENTIALITY
Salary and Benefits

We offer a competitive salary of $85,000 per year, commensurate with experience, plus a comprehensive benefits package including health, dental, and vision insurance, 401(k) matching, and generous paid time off.

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