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Student Service Representative

2 months ago


Tempe, Arizona, United States Arizona State University Full time
Job Summary

We are seeking a highly motivated and detail-oriented Student Customer Service Specialist to join our team at Arizona State University Enterprise Partners. As a key member of our operations team, you will play a vital role in providing exceptional customer service and support to our faculty, staff, and students.

Key Responsibilities
  • Provide excellent customer service and support to our stakeholders, responding to inquiries and resolving issues in a timely and professional manner.
  • Assist with daily office tasks, including answering phones, responding to emails, and maintaining accurate records.
  • Collaborate with our team to ensure seamless operations and effective communication.
  • Develop and maintain a thorough understanding of our organization's policies, procedures, and services.
  • Participate in training and professional development opportunities to enhance your skills and knowledge.
Requirements
  • Current student at Arizona State University pursuing a degree in a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Valid driver's license and good driving record.
Benefits
  • $30 bi-weekly cell phone reimbursement.
  • Hands-on experience in a professional environment.
  • Professional development plans.
  • Opportunity to network with ASUEP leaders and other ASU students.
  • Access to LinkedIn Learning and their 8,000+ courses.
  • Professional skills workshops.
About ASU Enterprise Partners

We serve the faculty and staff of ASU to bring them resources so they can do all the great things that they do. We innovate, engage, and care about our stakeholders, and we're committed to promoting justice, equity, diversity, and inclusion within our organization and throughout our sphere of influence.